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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
The service was good, but it did take a lot longer than what was told to me when I arrived.
Business response:
Thank you for your review and for taking the time to share your experience with Mall of Georgia Ford. We appreciate that you found our service to be good and are glad we could help you with your parts needs. We understand your frustration regarding the extended wait time beyond what was initially communicated to you. Your feedback helps us identify areas where we can improve our service estimation and communication with our valued customers. We truly value your business and hope to serve you again in the future.
Diagnostic charge is understandable but you can talk all you want to your advisor but everything is handled by internet responses to make anything happen.
Business response:
We understand your frustration with the communication process. Your feedback about wanting more direct interaction with your advisor is valuable to us. We are continuously working to improve our service processes to better meet our customers' preferences. If you would like to discuss your experience further, please feel free to contact Scott Tackabury at Stackabury@vtaig.com.
Mateo is very professional and I was impressed at how connected he was. There are personal things we have talked about and he remembers. Some of it helps with service needs, most of it helps with trust and building a relationship.
They did great job , great communication , fast to complete the repair Thank you for your help
Took my car in for cabin air directional valve failure. Even with the large volume of cars the team was working on and the small little obstacles they encountered Marvin and the team got my car back quickly and completely fixed.
The service was phenomenal especially compared to the Duluth, GA location. They were incredibly cooperative and helpful from start to finish.
Got me scheduled in a week or so to get emissions problem fixed in to get my tags for the year.
Business response:
Thank you for choosing Mall of Georgia Ford for your emissions service needs. We appreciate that you were able to get scheduled within a reasonable timeframe to address your emissions issue and get your tags renewed for the year. We understand how important it is to have your vehicle properly serviced so you can stay on the road. We look forward to taking care of your vehicle and getting everything resolved for you.
Andy just goes out of his way for his customers, absolutely great to work with him
Very good service very friendly very honest delivery on time In-N-Out quickly. I always would shop there at Mall, Georgia Ford.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,920 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open tomorrow at 9:00 a.m.