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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
The dealership no can't. This fill in saved the bad Nothing was prepared or followed thru as I was told and the full in that day made sure it all happened.
Business response:
We value feedback regarding preparation, communication, and service execution. Our team remains committed to ensuring commitments are clearly coordinated and properly carried out throughout the service process. We continue to focus on improving consistency and accountability at every stage of the customer experience, reach out to Chad Jacksonat cjackson01@vtaig.com.
The service team and associates are always very professional and kind. The waiting area and restrooms are always clean and comfortable.
Business response:
We’re happy to hear your visits consistently feel professional and welcoming. Maintaining a courteous team and a clean, comfortable environment is an important part of how we strive to care for our guests. Thank you for choosing our dealership and for sharing your kind feedback.
I had service done on multiple company vehicles. Josh has always helped me. He is great at keeping me updated about the progress of each repair during each visit. I always request Josh when I have work done here.
Business response:
We are overjoyed to hear about your positive experience with our service team at Mall of Georgia Ford! It's wonderful to know that you trust us with the maintenance of your company vehicles. We're particularly pleased that Josh has consistently provided you with excellent service and kept you well-informed throughout each repair process. Having a team member who understands your needs and maintains clear communication makes all the difference. Your loyalty and continued business mean everything to us, and we look forward to ... read more
It was great. Quck, agent was helpful. Will continue to take my ford for service there.
Business response:
Thank you for your review and for sharing your positive experience with us. We are delighted to hear that our service was efficient and that our team member provided you with the helpful assistance you needed. Your loyalty means everything to us, and we truly appreciate that you plan to continue bringing your Ford to Mall of Georgia Ford for future service needs. We look forward to serving you again and maintaining the high standard of care you have come to expect.
Very kind and very helpful. Great experience. He was Very kind and very helpful. Great experience. He kept me updated on my car. Great job.
Business response:
We are ecstatic to hear about your wonderful experience with us! Your feedback about receiving such caring and supportive service truly means the world to us. It's fantastic to know that you felt well-informed throughout the process with your vehicle and that our team provided the level of assistance you deserved. We take great pride in ensuring our customers feel valued and supported from start to finish. Thank you for taking the time to share your positive experience with Mall of Georgia Ford - it motivates us to continue ... read more
He was very kind and to the point of what was needed for the car
Business response:
We are thrilled to hear about your positive experience with our team member. It sounds like you received exactly the kind of straightforward and helpful service we strive to provide. We understand how important it is to have someone who can clearly explain what your vehicle needs without any unnecessary complications. Your feedback about the kindness and direct communication you experienced means a great deal to us at Mall of Georgia Ford. We truly appreciate you taking the time to share your thoughts about your visit.
I bought the truck They found the truck I wanted and had it sent to them. Then I bought it
Business response:
Thank you for sharing your experience with us! We understand how important it is to find exactly the right truck, and we're thrilled that our team was able to locate the vehicle you wanted and arrange to have it delivered to our dealership. It's wonderful to hear that the process worked out well for your purchase. We truly appreciate you choosing Mall of Georgia Ford for your truck-buying needs and taking the time to share your positive feedback with others.
Harry at Mall of Georgia was extremely kind and helpful. He did his best to make sure I felt confident leaving my vehicle for repair. I truly appreciate his professionalism and support. I will definitely schedule my next service with Harry.
Business response:
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Brian is available when need, responds to any/every question posed, attentive to detail, informative and overall pleasant to work with.
Business response:
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,303 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.