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Mall of Georgia Ford

4.3

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.315,923 reviews
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smscoggins's profile image
smscoggins 
9 months ago

The sales person AJ was excellent. Friendly, informative and not pushy for the sale. The finance end of this really screwed up my credit by sending out a ridiculous number of loan request before I could unlock my credit report accounts. Resulting in denials for a LOT. It was end of day and I honestly just think it was find something and get me out. Of course I only found this out weeks after the purchase. 

Business response:

Thank you for taking the time to share your experience. We're pleased to hear that AJ provided excellent service—being friendly, informative, and respectful throughout the sales process makes a meaningful difference, and it’s great to know he made a positive impact. We understand your concerns regarding the financing process. To ensure your concerns are fully addressed and reviewed, we encourage you to contact Dragos Teodor at dteodor@vtaig.com. He will be in the best position to look into this further and assist you directl... read more

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Brian Maloney 
9 months ago

Scott Takabury and Josh Zierten are honest. knowledgeable and customer focused folks who take care of me every time I go in there. I have 3 Fords I take to them. 5 Stars!! 

Business response:

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Scott and Josh continue to provide you with the honest, knowledgeable, and customer-focused service that keeps you coming back. It’s great to know they’ve earned your trust with all three of your Fords, and we truly appreciate your continued business. We’ll be sure to pass along your feedback to Scott and Josh—they’ll be happy to know they’re making such a positive impact! Thanks again for choosing us, and we look forward to taking care of y... read more

ak2flman's profile image
ak2flman 
9 months ago

They are extremely easy to work with, upfront with questions and answers, and honest! I have already recommended them to others. 

Business response:

Thank you for the kind words and your recommendation! We're thrilled to hear that you had such a positive experience. We appreciate your trust and look forward to continuing to provide excellent service! 

Raileyeayers's profile image
Raileyeayers 
9 months ago

They always have availability and are timely with service. I trust every single technician that has worked on my car. Everyone is wonderful and courteous, never pushy. 

Business response:

Thank you for the great review! We’re so happy to hear that our team consistently provides timely and trustworthy service. We truly appreciate your kind words and are glad to know you’ve had such positive experiences with us! 

Raneikirk's profile image
Raneikirk 
9 months ago

Timely, knowledgeable, professional. Great experience, service was explained to me. Melvin is a great advisor. 

Business response:

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Melvin provided timely, knowledgeable, and professional service. We'll be sure to pass along your compliments to him. We appreciate your business and look forward to serving you again! 

airchp1954's profile image
airchp1954 
9 months ago

I really appreciate the help and knowledge of my service rep. Thank you for my great repair. 

Business response:

Thank you for your feedback! We're so glad to hear your service rep provided the support and expertise you needed. It's great to know your repair went smoothly—thanks for choosing us! 

teems99's profile image
teems99 
9 months ago

The people at Mall of Georgia Ford are top notch! They worked with me, and got me to a deal I could work with. The process was smooth and easy. 

Business response:

Thank you so much for your kind words! We're thrilled to hear that your experience at Mall of Georgia Ford was smooth and easy. Our team works hard to make sure every customer feels supported and confident throughout the process, and it's great to know we hit the mark with you. Enjoy your new vehicle, and please don't hesitate to reach out if there's anything more we can do for you! 

ccolvin822's profile image
ccolvin822 
9 months ago

They were very professional and every time I called I was able to speak to someone about my vehicle. They are also very patient because it took some time to be able to authorize the repair 

Business response:

Thank you for the kind words! We're happy to hear that you had a professional experience and that our team was able to keep you updated and work with you through the repair process. Your patience and trust mean a lot to us! 

barringtonsmith.bs's profile image
barringtonsmith.bs 
9 months ago

It was a great and they got me out of there in a reason time. 

Business response:

Thank you for the review! We're glad to hear you had a great experience and that we were able to get you taken care of in a reasonable amount of time. We appreciate your business! 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.3 star rating with 15,923 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is closed now. It will open at 9:00 a.m.