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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
I didn't want to spend the money so I found a better price. And manager said he'd match it because he just wanted me to be happy. As a woman at a car dealer service, that was very nice!!! Made my day.
Business response:
We are honored to hear about your positive experience with our pricing flexibility and customer service. It's wonderful that our manager was able to work with you to find a solution that made you happy. We understand that finding the right price point is important, and we're pleased that we could accommodate your needs. Your feedback about feeling valued as a customer means a great deal to us at Mall of Georgia Ford. We appreciate you taking the time to share this experience and are glad we could brighten your day.
He was great. Made my service appointment that was not good. He made it right.
Business response:
Thank you for sharing your experience with us! We're so pleased to hear that our team member was able to turn around your service appointment and make things right for you. It means everything to us when we can resolve concerns and ensure you have a positive experience at Mall of Georgia Ford. Your satisfaction is our priority, and we truly value customers like you who take the time to recognize excellent service. We look forward to serving you again in the future!
i've had some ongoing issues with my car and most recently brought it to Santiago with help everybody on your team was so awesome and trying to help me out and got me in a loaner also because it took a little while I'm very grateful
Business response:
Thank you for sharing your positive experience! We're so glad our team could help with your car issues and provide you with a loaner vehicle. Your appreciation means a lot to us at Mall of Georgia Ford.
I was informed every step with my vehicle and I must say thank u for ur good customer service
Business response:
Thank you for your review. We genuinely appreciate hearing that we kept you informed throughout the entire process with your vehicle. Clear communication is something we strive for with every customer, and it means so much to know that our efforts made a positive difference in your experience. Your kind words about our customer service truly brighten our day and motivate our team to continue providing the quality care you deserve. We look forward to serving you again at Mall of Georgia Ford.
Very helpful people, answered all of my questions patiently, told me what they were going to do clearly, service was fast and car was clean when it got back
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about our staff being helpful and taking the time to answer your questions with patience means a great deal to us. We're pleased that our team communicated the service process clearly and delivered fast, efficient work while ensuring your vehicle was returned to you in pristine condition. Thank you for choosing Mall of Georgia Ford and for taking the time to share your experience with others.
It's all about relationships Brady is trustworthy and he follows up on everything like a pro
Business response:
We are grateful for your wonderful feedback about the importance of building strong relationships in our business. Your recognition of Brady's trustworthy approach and professional follow-through means so much to our team at Mall of Georgia Ford. We take pride in fostering genuine connections with our customers, and it's clear that Brady exemplifies this commitment. Your experience reflects exactly what we strive for - authentic service built on reliability and consistent communication. Thank you for taking the time to share... read more
Service was good. Thanks you Needed a new key and dealership had one in stock
Business response:
Thank you for the positive feedback! We're glad we could quickly help with your key replacement and had it in stock when you needed it. We appreciate your business and look forward to serving you again.
Always great service from this dealership. I’ve been going to this service department for 14 years and plan to continuing to do so.
Business response:
Thank you for your wonderful feedback! It means so much to know you've experienced consistently excellent service throughout your 14 years with us. We're honored by your continued trust and loyalty, and we look forward to serving you for many more years at Mall of Georgia Ford.
Was very pleased with advisor Ralphie. The process was very smooth. Had a recall, private warranty and maintenance performed. Work was done in a timely manner.
Business response:
Thank you for the positive feedback about Ralphie and your service experience! We're pleased your recall, warranty work, and maintenance were completed efficiently. Your feedback means a great deal to us at Mall of Georgia Ford, and we look forward to serving you again.
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,303 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.