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Mall of Georgia Ford

4.4

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.416,853 reviews
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Long term F150's profile image
Long term F150 
6 years ago

Long term F150 Great service adviser, no hard core service pitch, early heads up on potential service issues is very helpful! Love the service Dept at MAll of Georgia Ford! 

Business response:

Thanks for leaving us such a wonderful review! 

STJislandgirl's profile image
STJislandgirl 
6 years ago

Fast, Smooth and comfortable! Felix and Ken were wonderful to work with. No pressure at all and very friendly and clear about everything we agreed upon. Oh and if you work with Felix you get a bonus of German chocolate mmmm thank you Felix! 

Business response:

Thank you for your positive feedback! 

LBTaylor's profile image
LBTaylor 
6 years ago

AMAZING Experience! Derick was absolutely the best! He made me feel so welcomed and respected when buying a car. I was nervous coming into the dealership being a female, but Derick talked me through every single step and never rushed me or pressured me. We worked all the numbers out together and made it all work for the best! I cannot say enough great things about this dealership and the people there. Awesome place. Awesome people. Awesome experience. Thanks so much! Aaron was very very very helpful and helped me understand ... read more

Business response:

Thank you for the positive review! We are so happy to hear your experience was a good one! 

JOHNJKIM483's profile image
JOHNJKIM483 
6 years ago

Dully truck The service rendered at first was not customer satisfactory. I put in a complaint and it is being remedied. It has not been fully remedied due to scheduling issues. But Charlie promised a full refund of my 225 dollars spent on a tire rotation that was not fully remedied. And also pay for my scheduled appointment on July 15th for a tire rotation and a wheel alignment. Thank you Charlie for your help. 

Business response:

We appreciate you taking the time to leave us a positive review! 

Rose52's profile image
Rose52 
6 years ago

Professional and honest service Been here twice to have my car serviced. Each time was a great experience. I love the honesty each mechanic bring and the professional customer service 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Mustang Sally's profile image
Mustang Sally 
6 years ago

Awesome Tony was amazing from greeting me as I was driving into the service center. To explaining the work needed to be done, how long it was going to take and cost. Exceptional customer service by Tony. He even offered the free shuttle to drive me home to wait for his call that my car was ready. 

Business response:

Thank you for taking the time to leave us a positive review! 

FordFusionHybridOwner2014's profile image
FordFusionHybridOwner2014 
6 years ago

Always professional and fair I would not take my Ford Fusion hybrid anywhere else for service. MOG is consistently professional and fair throughout the entire repair process. Plus, the renovated waiting area with free wifi, agels and snacks makes the time pass quickly. 

Business response:

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. 

jwnadeau's profile image
jwnadeau 
6 years ago

Body shop repair. Austin did a great job staying touch with me regarding my repair. I believe he really tried to make the experience as painless as possible. 

Business response:

Thank you for taking the time to leave us a positive review! 

Ford Fusion buyer's profile image
Ford Fusion buyer 
6 years ago

Gene Diehm is awesome Gene is the most friendly and professional sales representative you can meet at any dealership. He was very patient with me and answered all my questions and concerns. 

Business response:

Thanks for leaving us such a wonderful review! 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.4 star rating with 16,853 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is closed now. It will open tomorrow at 9:00 a.m.