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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
Great upfront pricing, very professional and transparent One of the best dealerships I’ve dealt with in a while
Business response:
Thank you for your fantastic feedback! We’re so pleased to hear that you appreciated our upfront pricing, professionalism, and transparency. It’s our goal to make every customer’s experience as smooth and positive as possible, and we’re honored to be considered one of the best dealerships you’ve worked with. We look forward to serving you again in the future. Thank you for choosing us!
Customer service representative and financial associate were both very helpful and professional. Service time was also reasonable.
Business response:
Thank you for your feedback! We’re delighted to hear that both our customer service representative and financial associate provided helpful and professional assistance. It’s also great to know the service time met your expectations. We look forward to serving you again in the future!
It was a great experience for the the service and the customer service , we will definitely come back
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that you were pleased with both the service and the customer care you received. It's wonderful to know we’ve earned your trust, and we look forward to welcoming you back in the future!
Honest dealership that you can trust, they actually talk with you the customer and explain what the problem is and what it's going to cost to fix it.
Business response:
Thank you for sharing your experience! We're thrilled to hear that you found our team honest and communicative. Taking the time to explain the problem and costs clearly is something we prioritize to ensure our customers feel informed and confident. We truly appreciate your trust and look forward to helping you again!
My experience with the dealership located at Mall of Georgia Ford has been a extremely good experience. My salesperson Derick Thornton was very helpful and extremely knowledgeable of the vehicle/the process. Which made buying my vehicle a pleasurable experience. I would also like to thank Billy Heinlein and the rest of the staff for their professionalism and kindness that exceeded my expectations. I would totally recommend the Mall of Georgia Ford dealership to family and friends and would be buyers. Sincerely Charles
Business response:
We are thrilled to hear about your exceptional experience at Mall of Georgia Ford! Derick's dedication to providing helpful and knowledgeable service clearly made a significant difference in your car-buying journey. We're honored that Billy, and our entire team were able to not just meet but exceed your expectations with our professionalism and kindness. Your recommendation means the world to us, and we appreciate you taking the time to share such a positive review. Thank you for your trust in Mall of Georgia Ford, and we lo... read more
The staff were nice and service was good. Only issue I had was the vehicle wasn’t delivered as clean as I thought it should be and the instructions from the salesman were not very through. With the complexity of this vehicle I needed more guidance on the features.
Business response:
Thank you for your feedback. We're glad to hear that you found our staff friendly and the service good. We understand the importance of providing clear guidance, especially with a complex vehicle. Your comments will help us improve, and we appreciate you bringing this to our attention. We hope to have the opportunity to provide you with an even better experience in the future.
Stayed true to what was negotiated up front. No hidden fees. Patrick was easy to work with.
Business response:
We are thrilled to hear about your positive experience, and we're especially grateful for your recognition of Patrick's professionalism! Transparency and honesty are core values for our team, and we're proud that we delivered exactly what was negotiated without any hidden surprises. Patrick's commitment to making your car-buying process smooth and straightforward is precisely the kind of service we strive to provide. Thank you for taking the time to share your experience and for highlighting the integrity of our sales proces... read more
I has a great experience purchasing my Mustang Mach-e, Isiah did a great job, and I had peaceful buying experience.
Business response:
We are thrilled to hear about your fantastic experience purchasing your Mustang Mach-E! Isiah's dedication to providing a peaceful and smooth buying process is exactly what we strive for with every customer. Your positive feedback highlights our commitment to making car buying an enjoyable journey. Thank you for taking the time to share your experience and for recognizing Isiah's outstanding service. We appreciate customers like you who help us celebrate the hard work of our team members. We look forward to continuing to pro... read more
They were very helpful and went extra to help me! I would recommend this delarship!!
Business response:
We are truly grateful for your enthusiastic recommendation and positive feedback! Going the extra mile for our customers is something we take immensely seriously, and we're thrilled that our team's dedication and commitment to exceptional service shined through during your experience. Your willingness to recommend our dealership is the highest compliment we could receive. We strive to make every customer interaction helpful, supportive, and memorable, and it's wonderful to know we succeeded in your case. Thank you for taking... read more
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,452 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open at 9:00 a.m.