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Matt Blatt Nissan
- Car Dealers
- Egg Harbor Township, NJ
About this business
Location details
6021 Black Horse Pike, Egg Harbor Township, NJ, 08234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The refuse to admit that they didn't fix the window properly when I had it in last year. They put a lubricant in the track instead of replacing it, while it was covered. Now the lube wore off and I'm at square 1, but not covered. So they said they lubed it again but nothing changed, so I don't think they did, just to be spiteful.
The service was great, the diagnosis not so much. Dealership gave me a print of all thing s needed. They told diagnosis the issue I told them about and wanted to charge me $35000, however I took it for a second opinion and had them fix the issue even they they said it wasn't and it's still sounding the same. We even showed the video the deal shop gave of my vehicle on the lift explaining where the sound was coming from and why. I will never be back
Horrible took to long for diagnostics
They did a poor job and didn't do what they said they did.
I was pretty disappointed in the service received. Was surprised by the added services, their exorbitant pricing, and the lack of explanation, & service provided by the service advisor.
I was at your place a couple months ago because of the battery problem and you told me I didn't need a new battery and then the same thing happened again. My battery went dead and I had to pay somebody to start my battery up this time after insisting you put in a new battery for me.
Business response:
Thank you for taking the time to share your experience, and I'm sorry for the inconvenience this caused youespecially needing a jump start after the issue returned. When you visited the first time, we tested the battery and it did pass at that time, so a replacement wasn't indicated based on the results. Since then, if the vehicle was sitting for extended periods without being driven, the battery may not have had the chance to fully recharge, which can lead to a no-start situation and can also shorten battery life. When you ... read more
Poor (zero) communication over 3 days car was in the shop, had to go onsite to get any answers. No follow up after multiple calls. Not sure if they even tried to reproduce issue as they didn't even acknowledge or try to clear any check engine lights.
Business response:
We're sorry to hear you left feeling frustrated with the communication during your visit. That's not the experience we want for any customer. Our service team did speak with you while you were here, and a service advisor also attempted to reach out afterward to go into more detail regarding your concerns, but we did not receive a response back. That said, we take your feedback seriously. We'd appreciate the opportunity to review your repair order, confirm what diagnostics were performed, and address any remaining concerns. P... read more
Took to long way expensive no help on ou hatchback sensor prob we can't use the hatchback on a car we got I march!!! Bull S
Business response:
Thank you for sharing your feedback. We're sorry to hear about the delay and frustration with your hatchback repair that's certainly not the experience we want for our customers. Our Service Manager has been trying to get in touch so we can review the situation and explore more cost-effective options to resolve the issue. At your earliest convenience, please contact our Service Manager directly so we can work together to find the best solution and get your hatchback working properly again. We appreciate your patience and the... read more
Bad experience for a first car owner
Frequently asked questions about Matt Blatt Nissan
How is Matt Blatt Nissan rated?
Matt Blatt Nissan has a 4.6 star rating with 4,196 reviews.
When is Matt Blatt Nissan open?
Matt Blatt Nissan is closed now. It will open tomorrow at 9:00 a.m.