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Matt Blatt Nissan
- Car Dealers
- Egg Harbor Township, NJ
About this business
Location details
6021 Black Horse Pike, Egg Harbor Township, NJ, 08234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
When my car was serviced, I asked for an oil change and a tire rotation, And they forgot to rotate my tires. I am highly upset.
Business response:
We empathize with your frustration during your recent visit to Matt Blatt. Upon thorough examination, it appears that Shawn has already addressed the matter with you, and everything has been successfully resolved. We value your feedback and look forward to the opportunity to serve you again in the future!
Not satisfied with service
Business response:
We regret to learn that your experience with our service did not meet your expectations, and we apologize for any dissatisfaction. Upon thorough review with our service advisor, unfortunately, we were unable to reach an agreement regarding the suggested work. If you have additional concerns, please feel free to contact us directly at customerservice@mattblatt.com. We are disappointed that we couldn't assist you this time and sincerely hope you might consider giving us another opportunity in the future. Your feedback is appre... read more
Every time I go to Matt black to get a oil change, they always find something wrong. I don't like that it's a used a hickle. All that should have been done. And when I dealt with Cadillac so much better. I can't wait to this. It's over with this Nissan. I will never, ever tell someone to go there and purchase a car. And I'm no longer going near to get a oil change, either.
Business response:
We regret any inconvenience you may have encountered with our service team at Matt Blatt. Our team conducts a comprehensive inspection of your vehicle, even if it wasn't initially related, to ensure that you are informed about any potential future issues. These are simply recommendations. We value your feedback and look forward to the opportunity to assist you again in the future.
After getting tire rotation my car is now making squeaky sounds from the back wheels and when I took it back to them they told me it was the weather and my car is still making the sounds
Business response:
Our Matt Blatt Team apologizes for the experience you had with our service department. After consulting with our service manager and conducting a thorough investigation, it appears that we only performed the tire rotation. It seems that the brakes were serviced at an external shop and are aftermarket. It's worth noting that aftermarket brakes may tend to produce occasional squeaking compared to OEM (Original Equipment Manufacturer) parts. If you believe that this matter has not been adequately addressed, please do not hesita... read more
Didn't get it serviced there. I had a coupon for a $53.95 oil change - which I told them about when I made the appointment. They told me they "no longer carry that oil" only the $89.95 synthetic oil. Said they would knock it down to $70. Left and went to a local garage - $55.00 for synthetic oil. Not using Matt Blatt again.
Business response:
We apologize for any inconvenience you experienced during your recent visit. We understand the importance of affordable and reliable service, and we appreciate your feedback. Our team made every effort to accommodate your coupon, and we're disappointed to learn that we were unable to meet your expectations in this instance. We'd like to clarify that the coupon you mentioned is applicable to a blend oil change, which we no longer carry. Due to this change, we offered you the synthetic oil change service, which is priced at $8... read more
Not serviced no call back for appointment traded in
Business response:
We are sorry to hear you were not happy with our service. After conducting a thorough inquiry, our service staff did speak with you a few times and called back when a call was missed. They also teamed up with a specialist to precisely determine the unique issue and to ensure your vehicle was repaired properly. Ultimately, it appears that you have recently traded in your vehicle with our sales department. We are happy to hear you upgraded. Please contact us if there is anything else we can assist you with. Thank you
No communication on warranty repair been waiting over 2 months
Business response:
We apologize for any frustration you've experienced regarding your warranty repair. Our team has been actively working to resolve this issue, and Connor has been in direct communication with the involved parties necessary to acquire the needed parts. It appears there have been delays caused by factors outside of our control, particularly in obtaining the necessary supplied part. Please rest assured that we are committed to ensuring your repair is completed to the highest standard. Connor will reach out today and provide upda... read more
It was the worse experience of my life and truck still not fixed.and dont no what to do.i need some help and dont have money for a transmission. Please somebody help me.
Business response:
We are sorry to hear about your experience and the ongoing issue with your truck. Upon reviewing your case, our service manager informed us that you were made aware of the issue during your visit. However, you declined the service. We understand that this situation may be challenging, and we want to remind you that we offer service financing options that could help you with the cost of repairs. You can apply here: https://apply.sunbit.com/mattblattnissan We genuinely care about our customers' satisfaction and are here to ass... read more
Service department the worst never gave me invoice of work looked at
Business response:
Thank you for sharing your feedback regarding your recent service department experience. We apologize for any inconvenience caused and appreciate the opportunity to address your concerns. After reviewing the situation with our manager, it appears that there may have been a miscommunication regarding the invoice. Our systems experienced a temporary outage on the day of your visit, which prevented us from providing you with a receipt immediately. Our manager reached out and has informed us that you will be returning on Thursda... read more
Frequently asked questions about Matt Blatt Nissan
How is Matt Blatt Nissan rated?
Matt Blatt Nissan has a 4.6 star rating with 3,660 reviews.
When is Matt Blatt Nissan open?
Matt Blatt Nissan is closed now. It will open tomorrow at 9:00 a.m.