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Matt Blatt Nissan
- Car Dealers
- Egg Harbor Township, NJ
About this business
Location details
6021 Black Horse Pike, Egg Harbor Township, NJ, 08234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I just purchased this certified used car on 8/17/22. When I got home, I saw some vehicle damage on the front bumper. I am taking it in to the dealer to the auto body person to fix the damage. The damage should have been noticed and taken care of before placing the car on the lot. Also, I see that the tires should have been rotated. I just checked the tire pressure to find that the left front passenger side tire has only 26 psi. I am going to drop off the car tomorrow and will request the tire rotation and tire pressure equal... read more
Business response:
Our Matt Blatt Team is sorry to hear about you previous experience. When you get a moment, if you can reach out to us at customerservice@mattblatt.com so we can learn more about your experience. Thank you.
Oil change went just fine a little longer than quoted but thats ok. Bought car in early January and I AM STILL WAITING FOR MY PERMANENT REGISTRATION! I urgently need to apply for handicap placard for family member I take care of and cant apply until this is resolved. Ive spoken to 2 managers, including Victor and cant recall the others name, and also Bopa my salesman, and Im extremely frustrated. When I come in next time (temp expires 7/9) I will not be so forgiving. Please, please someone help me get this completed. Its not... read more
Business response:
Our Matt Blatt Team is sorry to hear about you previous experience. When you get a moment, if you can reach out to us at customerservice@mattblatt.com so we can learn more about your experience. Thank you.
One minute myself and my wife was approved for a car with a trade in. They tried to give us a beat up car that had dents and scratches and a broken gas tank door and the locks didn't work and then they lost my title to my vehicle. I wouldn't send no one to them because of this experience. If I could pick a corner of a star I give them a corner of a star.
Business response:
Our Matt Blatt Team is sorry to hear about you previous experience. When you get a moment, if you can reach out to us at customerservice@mattblatt.com so we can learn more about your experience. Thank you.
They told me i need new wheel sensors and hib bearings on the front and rear. $2,450. When i asked why hub assembles, i was told because they are rusty...I told them they were crazy...i picked up my vehicle and fixed the issue my self. For $300. New wheel sensors and I cleaned the hub bearings.
Business response:
Our Matt Blatt Team is sorry to hear about you previous experience. When you get a moment, if you can reach out to us at customerservice@mattblatt.com so we can learn more about your experience. Thank you.
They said I needed a battery. I went to Auto Zone to get my battery as per my brother. Your people did not bother to clean the corrosion off of my battery terminals. Also never bothered to reset my alerts for the next oil change. The oil can & filter notification jumped up on my screen. My brother had my car serviced when I traveled to North Carolina the next day after my service with you. No water in battery or my reservoir. No battery needed. Not good as far as Im concerned whether traveled or was local. Not safe for anyon... read more
Business response:
Hey. We are concerned with your visit and apologize for the negative experience. Our service manager, Chris, left you a message. Please give him a call back so we can work to fix the situation.
There was no service performed on that date
Business response:
Hey. This was for the service you had in late January. We are concerned with the 1 star and would like to know what had happened and if there is anything we can do to work to fix this.
Charged me 165 for tpms sensors reprogramming when others shops do it for free
Business response:
Hey. We are sorry you were not satisfied with our service. We do not charge for the reprograming when tires are purchased and/or install with us. Unfortunately, with this not being the case, we did charge you for the labor to have this reprogrammed. If you have any concerns or would like to review further, please give us a call and our service advisor would be happy to assist.
The trucks sale price was listed $5000 more at the dealership than what was presented here on carfax. They lied to me about the truck having heads up display when I scheduled the test drive per phone conversation to get me into the dealership. Also, they offered me an extremely low price for my trade-in (less than half of kelly blue book value). Will never return to that dealership nor refer a friend.
Business response:
Hey. We apologize for the negative experience. Our team is usually very thorough and are known for our fair and transparent process. We'd like to review everything with you and see if there is anything we can do to fix the situation. Please email us at customerservice@mattblatt.com
If the system allowed me to submit zero stars, that is what I would give. They don't deserve even one star. They didn't perform the service we asked for. When I called the service center to ask why, no one knew what was going on, and there was no one to speak to that was in charge. When I was promised by a sales associate that he would look into my situation, he never called me back. And after leaving several messages with the service manager, he didn't have the courtesy to call me back either. We have now taken our business... read more
Business response:
Our Matt Blatt Team is sorry to hear about you previous experience. When you get a moment, if you can reach out to us at customerservice@mattblatt.com so we can learn more about your experience. Thank you.
Frequently asked questions about Matt Blatt Nissan
How is Matt Blatt Nissan rated?
Matt Blatt Nissan has a 4.6 star rating with 3,502 reviews.
When is Matt Blatt Nissan open?
Matt Blatt Nissan is open now. It will close at 8:00 p.m.