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Matt Blatt Nissan
- Car Dealers
- Egg Harbor Township, NJ
About this business
Location details
6021 Black Horse Pike, Egg Harbor Township, NJ, 08234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Charged me 165 for tpms sensors reprogramming when others shops do it for free
Business response:
Hey. We are sorry you were not satisfied with our service. We do not charge for the reprograming when tires are purchased and/or install with us. Unfortunately, with this not being the case, we did charge you for the labor to have this reprogrammed. If you have any concerns or would like to review further, please give us a call and our service advisor would be happy to assist.
The trucks sale price was listed $5000 more at the dealership than what was presented here on carfax. They lied to me about the truck having heads up display when I scheduled the test drive per phone conversation to get me into the dealership. Also, they offered me an extremely low price for my trade-in (less than half of kelly blue book value). Will never return to that dealership nor refer a friend.
Business response:
Hey. We apologize for the negative experience. Our team is usually very thorough and are known for our fair and transparent process. We'd like to review everything with you and see if there is anything we can do to fix the situation. Please email us at customerservice@mattblatt.com
If the system allowed me to submit zero stars, that is what I would give. They don't deserve even one star. They didn't perform the service we asked for. When I called the service center to ask why, no one knew what was going on, and there was no one to speak to that was in charge. When I was promised by a sales associate that he would look into my situation, he never called me back. And after leaving several messages with the service manager, he didn't have the courtesy to call me back either. We have now taken our business... read more
Business response:
Our Matt Blatt Team is sorry to hear about you previous experience. When you get a moment, if you can reach out to us at customerservice@mattblatt.com so we can learn more about your experience. Thank you.
The service department said my airbag needed to be replaced but my car has never been in an accident and no airbag light came on. I told them that my seatbelt light was on. I prepaid for the parts but then decided to take my car elsewhere. After two months, two visits and several phone calls, Matt Blatt Nissan has not refunded me. I have filed a claim through the Better Business Bureau.
Business response:
Our Matt Blatt Team is sorry to hear about you previous experience. When you get a moment, if you can reach out to us at customerservice@mattblatt.com so we can learn more about your experience. Thank you.
every thing was ok till your car mover scraped our car on your building, I know things happen, but we hope they do a good job on it. Thank you Carl and Barbara Ray
Business response:
Our Matt Blatt Team is sorry to hear about you previous experience. When you get a moment, if you can reach out to us at customerservice@mattblatt.com so we can learn more about your experience. Thank you.
They get 1 star because the service was completed and the staff was friendly. I was the first person in line at 7:30 am but it took over an hour for an oil change. I was told this was because they had not finished other work from the night before and I had to wait until that was completed. It was my 3rd visit to the dealership that week because they no longer have a appointments for an oil change. Each time I went, I was told I would have to wait at least 2 1/2 hours. I can go somewhere else to get an oil change for cheaper ... read more
Business response:
Hello. We appreciate the feedback. We have since opened our appointments for oil changes and increased our staff. We apologize for the wait and hope we can make your next visit a 5 star one!
Frequently asked questions about Matt Blatt Nissan
How is Matt Blatt Nissan rated?
Matt Blatt Nissan has a 4.6 star rating with 3,353 reviews.
When is Matt Blatt Nissan open?
Matt Blatt Nissan is open now. It will close at 8:00 p.m.