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6021 Black Horse Pike, Egg Harbor Township, NJ, 08234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excelent car dealer.Acurate and profesional service, I've bee. a customer for 5 years.
Business response:
Thank you for your review! We appreciate it and are happy to be of service.
They greeted me right away and informed me of everything that had to be done to my car in a timely fashion, and she was very very nice!!
Business response:
Thank you for your review! We appreciate it and are happy to be of service.
The service rep was professional and knowledgeable; however, the maintenance services were poor. The alignment job was initially not done correctly. I paid for a brake fluid flush. The reservoir was overfilled. I paid for all fluids to be topped off, yet the power steering reservoir was below the cold low fill mark. I paid for an oil change and the technician left his pliers and debris in the engine compartment. The engine road debris shroud was left insecured by 2 bolts rather than six.
The refuse to admit that they didn't fix the window properly when I had it in last year. They put a lubricant in the track instead of replacing it, while it was covered. Now the lube wore off and I'm at square 1, but not covered. So they said they lubed it again but nothing changed, so I don't think they did, just to be spiteful.
The service was great, the diagnosis not so much. Dealership gave me a print of all thing s needed. They told diagnosis the issue I told them about and wanted to charge me $35000, however I took it for a second opinion and had them fix the issue even they they said it wasn't and it's still sounding the same. We even showed the video the deal shop gave of my vehicle on the lift explaining where the sound was coming from and why. I will never be back
Horrible took to long for diagnostics
They did a poor job and didn't do what they said they did.
I was pretty disappointed in the service received. Was surprised by the added services, their exorbitant pricing, and the lack of explanation, & service provided by the service advisor.
I was at your place a couple months ago because of the battery problem and you told me I didn't need a new battery and then the same thing happened again. My battery went dead and I had to pay somebody to start my battery up this time after insisting you put in a new battery for me.
Business response:
Thank you for taking the time to share your experience, and I'm sorry for the inconvenience this caused youespecially needing a jump start after the issue returned. When you visited the first time, we tested the battery and it did pass at that time, so a replacement wasn't indicated based on the results. Since then, if the vehicle was sitting for extended periods without being driven, the battery may not have had the chance to fully recharge, which can lead to a no-start situation and can also shorten battery life. When you ... read more
Matt Blatt Nissan has a 4.6 star rating with 3,771 reviews.
Matt Blatt Nissan is open now. It will close at 6:00 p.m.