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3205 Medina Rd, Medina, OH, 44256, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 09:00 a.m. to 8:00 p.m. | |
Tue | 09:00 a.m. to 6:00 p.m. | |
Wed | 09:00 a.m. to 6:00 p.m. | |
Thu | 09:00 a.m. to 8:00 p.m. | |
Fri | 09:00 a.m. to 6:00 p.m. | |
Sat | 09:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Service department is unfriendly and incompetent. I dropped off my 23 jeep grand Cherokee (I bought at Medina auto mall) off for service appointment and some recalls. Service manager told me they would call me later in the day when my jeep was completed. They had my jeep for 3 days without calling me, I had to call them. This is my only car and I did not ask for loaner because service manager told me it would be completed that day. After having my jeep for three days, they did not replace the oil change reminder sticker... read more
As someone who is openly and unapologetically a gay male, I’ve come to expect the occasional slur or demeaning language. Sadly, I never thought I’d hear it on the sales floor of a well-known car dealership. Yet here I am, disappointed. While reviewing car options with my sales consultant, I overheard another salesperson, Cody, repeatedly using offensive slurs. Specifically, a "f@gg0t" in a conversation with another employee. I’m not an uptight person—I can take a joke—but there is a time and a place for everything. A busy s... read more
Horrible, condescending customer service with lack of answers. Felt slimy, we walked out in the middle of talking about the vehicle because of the horrible sales service.
First off read the fine print with their “deals”. It’s a bait and switch on vehicles (at least in my case) people don’t want and they are trying to get rid of. Next they want to way over charge on leases. I have an 800 score and I wanted to get out of my vehicle lease early. My vehicle is in perfect condition. They refuse to work with me on that. It also sounds like they want to roll over my current lease amount ( I have traded in leases far in advance and this never happened). They wanted to charge me over 1k a month on a l... read more
The mentality of this establishment is DISGUSTING, the lie, they falsify, the cheat, they scam, they play financial games, ZERO morals... If you work here and have any self worth left, find another establishment to work for, these folks are only in it for ONE thing, MAX profit from every deal... Its the kinda' place that would screw their own family to sell another unit #SHADY
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Truck was delivered to my house with body damage.
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⚠️Action needed on your Facebook account! Dear Admin! We have received multiple reports that suggest that your account has been in violation of our terms of sevices and community guidelines. As a result, your account is scheduled for review. Your page is made private and all running campaigns are paused. If you think the deactivation of this Account was a mistake, we can walk you through a few steps to request protection. You should complete these steps in just a few minutes to prevent your Account from being permanently ... read more
Medina Auto Mall has a 4.4 star rating with 5,396 reviews.
Medina Auto Mall is closed now. It will open at 9:00 a.m.