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Medina Auto Mall
- Automotive
- Medina, OH
About this business
Location details
3205 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
LEFT A MESSAGE WITH OUR SALESMAN STEVE AND THE MANAGER. CAN SOMEONE CALL ME BACK? We will NEVER be repeat customers. This place is a joke of a business.
By far the worst dealership I’ve ever experienced. My husband bought his truck here and has had nothing but problems with their customer service. When we went to pick up the 80 thousand dollar truck, it was filthy. We should have walked away when the salesman was rude to us.. and highly regret giving them business. They have no idea what they’re doing, they are greedy, and unprofessional. I would trust buying a car from Craigslist more than this dealership.
I went there on 8 /21 /21 hoping to finance a new car and trade mine in they advertise the highest buyback guaranteed but when they go to buy my car they only offer me $1000 which I owe 5800 on my car that would leave 4800 to roll back into the new car and I’ll be paying for a car I don’t even own no more the sales rep then told me the credit was down and he couldn’t pull my credit I told him I didn’t want to do 3000 down and I didn’t want to sell my car for 1000 how ever after I left they pulled my credit which now I have a... read more
DO NOT take your business here!! They'll lie and tell you what you want to hear to reel you in. We told them up front what we were looking for, our price range, and that we'd be paying in cash. We get there and we're NOT greeted by anyone on the lot and ignored by the employees that were. Despite the reassurance that they had something we'd be interested in and within our price range.... they had nothing!!! Don't waste your time or money!!! Unprofessional + lies = Loss of business!!!
Salesman was extremely rude and dismissive, he literally called us kids. He was trying to shove my fiancé and I into a vehicle that was too expensive.
well back at the end of December I purchased a 2013 buick enclave and had had some issues as soon as we got it home. called back to the dealership and discussed how we were going to resolve the problems. there was a broken transmission mount the I got fixed and was told to send copies of the receipts and I would be reimbursed, did that and never got paid. also have a right front headlight out that costs a 1,000 dollars to replace that was out BEFORE we left the dealership and was told we will take care of you. so I agreed to... read more
Its amazing people say not high pressure because I literally had to block this place to get them to leave me alone.
After seeing they had a Tesla Model 3 for sale I drove the 1 1/2hr trip to test drive it. During the test drive I utilized the Auto Pilot with Self Drive feature which was awesome. I decided I wanted it and completed the purchase right then and there. After that I went to try and supercharge it but couldn’t due to Tesla requiring the ownership to be transferred in their system. After getting the paperwork they needed it was transferred into my name and I thought we were good to go. Come to find out, all the features it previ... read more
We recently purchase a 2021 Buick Encore GX and the car is absolutely wonderful but the experience that we had was terrible! We jumped from car to car to car until finally the car we purchased was ready to take home! The lady we dealt with was very rude to us in the beginning and then pushed us on to someone else and then she ended up coming back at the end of our purchase! No one answers my questions that I asked when they delivered my car the paperwork was not correct and I have yet to receive a call back from a manager th... read more
Frequently asked questions about Medina Auto Mall
How is Medina Auto Mall rated?
Medina Auto Mall has a 4.4 star rating with 5,396 reviews.
When is Medina Auto Mall open?
Medina Auto Mall is closed now. It will open at 9:00 a.m.