This profile has been claimed by the business owner or representative.
Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mercedes Benz of Plano did an excellent job replacing my radiator.
Business response:
We're so glad to hear that! Thank you for trusting the Mercedes-Benz of Plano service team we're happy your radiator replacement went smoothly and that your vehicle is back on the road performing as it should.
Excellent Liam , was really nice and explained everything to be done with the car.
Business response:
We're so glad to hear this! Thank you for sharing your experience at Mercedes-Benz of Plano. Liam will be happy to know his professionalism and clear communication made your visit smooth and easy.
Really looked after me as a customer and went above and beyond
Business response:
We're so glad to hear that! Our team at Mercedes-Benz of Plano is committed to going above and beyond to take care of our customers, and it's wonderful to know that came through in your visit. Thank you for sharing your experience!
check in was quick and efficient. same as check out... I am old fashioned and wanted a paper invoice, so I had to go inside. that only took a moment. good freeway access..
Business response:
Thank you for sharing your experience with us! We're glad to hear check-in and check-out were quick and efficient, and we appreciate your note about the invoice process. It's great to know our convenient location also worked well for you. We look forward to serving you again at Mercedes-Benz of Plano!
Always good and super easy. Working with Sabrina is great!
Business response:
We're so glad to hear you had another smooth experience with us! Sabrina will be thrilled to know her support made everything easy for you. Thank you for trusting Mercedes-Benz of Plano we'll be here anytime you need us.
Service advisor was helpful..
Business response:
We're glad to hear your service advisor was helpful! Thank you for sharing your experience, and we look forward to assisting you again.
Always professional & create a personal relationship. dealership is lively & clean - so it's actually fun to spend time looking around at the latest / greatest vehicles from Mercedes.
Business response:
We truly appreciate your kind words! It's wonderful to know you enjoy not only the professionalism and personal touch from our team but also the atmosphere of our dealership. We're glad you find it fun to explore the latest Mercedes-Benz models with us, and we look forward to your next visit.
Excellent service and experience!
Business response:
Thank you for sharing your experience! We're delighted to know your visit was excellent, and we look forward to welcoming you back to Mercedes-Benz of Plano.
Visit this time was disappointing. Two hour wait from a vehicle registration to wash. Past service was a shorter time. Otherwise, accommodation to clean extra brake dust from wheels was satisfactory.
Business response:
Thank you for sharing your experience with us. While we're glad our team was able to accommodate your request regarding the wheels, we regret that your visit took longer than expected this time. Your feedback is important, and we'll use it to continue working toward more efficient service experiences in the future. Thank you for choosing Mercedes-Benz of Plano!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 13,514 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.