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Meritage Homes®

4.3

About this business

Location details

8800 E Raintree Dr, Suite 300, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri1:00 p.m. to 5:00 p.m.
SatClosed
Sun10:00 a.m. to 5:00 p.m.
4.32,742 reviews
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Julio C.'s profile image
Julio C. 
5 years ago

So far building a house with Meritage has been a nightmare, agents and representatives are less than willing to even make the slightest effort to make customers happy. Their “no I can’t” attitude is the worst, the switch and bait practice is mind shattering and the “we have your earnest money so we don’t care” mindset I just plain sad. Truly regret moving forward with this builder. 

Business response:

Hi Julio, we are sorry to hear about your negative experience. We would like to get you in touch with our customer service team. Please contact us at 833-684-6527. 

Anonymous's profile image
Anonymous 
5 years ago

I like that they walked me through each step provided me with multiple options for financing were available to answer my questions and were very helpful with the home orientation 

Rene G.'s profile image
Rene G. 
5 years ago

Your Canyon Falls sales manager was rude and disrespectful to my real estate agent! We will not be recommending Meritage homes to ANYONE! 

Business response:

We’re so sorry you had a negative experience, Rene. We strive to give every customer a great experience, and it’s always our goal to learn and improve. We hope to have the opportunity to work with you again in the future. If there’s anything else you’d like to talk through in the meantime, give us a call at 833-684-6527. 

Richard C.'s profile image
Richard C. 
6 years ago

Thought that Meritage was more of a custom builder when we first decided to go with your company. When we asked about upgrades, pot filler, hi-low island and the ability to mix and match between the design selections we were told that you were not a custom home builder and there would be no options available. We will have a 8' shower in our master bedroom and it was a struggle to get approval to have a second shower head put in our shower on the opposite end, finally approved $1500 later. Having a 600K + home with over 16... read more

Business response:

We’re so sorry you had a negative experience, Richard. We strive to give every customer a great experience, and it’s always our goal to learn and improve. We hope to have the opportunity to work with you again in the future. If there’s anything else you’d like to talk through in the meantime, give us a call at 833-684-6527. 

Shawna G.'s profile image
Shawna G. 
6 years ago

My home buying experience with Meritage Homes was a very pleasant and professional process. All the Sales staff I came in contact with were knowledgeable, courteous and helpful. We hope to enjoy our new home and neighborhood for years to come. 

Business response:

Shawna, congratulations on your new home! Thank you for leaving us a review. We’re so pleased you had a great experience partnering with us! 

Charles F.'s profile image
Charles F. 
6 years ago

initial experience was ok. After reviewing other sites my views of meritage homes changed dramatically. reviews of other owners read like a horror movie. sorry. 

Business response:

We’re so sorry you had a bad experience, Charles. We strive to give every customer a great experience, and it’s always our goal to learn and improve. We hope to have the opportunity to work with you again in the future. If there’s anything else you’d like to talk through in the meantime, give us a call at 833-684-6527. 

Bill M.'s profile image
Bill M. 
6 years ago

Bunch of Crooks, do yourself a favor and look elsewhere for someone to build your home. Meritage built my home with moldy lumber, then refused to properly treat it to prevent health issues for my children. When I finally had enough and decided to move on, they refused to refund my earnest money. Now I am out $5,000, and I have no place for my family to live. They do not stand behind their product, and the 60+ page contract they have you sign does nothing to protect the buyer, despite severe builder mistakes. They painted ove... read more

Frequently asked questions about Meritage Homes®

How is Meritage Homes® rated?

Meritage Homes® has a 4.3 star rating with 2,742 reviews. 

When is Meritage Homes® open?

Meritage Homes® is closed now. It will open tomorrow at 10:00 a.m.