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Meritage Homes®

4.3

About this business

Location details

8800 E Raintree Dr, Suite 300, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri1:00 p.m. to 5:00 p.m.
SatClosed
Sun10:00 a.m. to 5:00 p.m.
4.32,742 reviews
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William A.'s profile image
William A. 
4 years ago

Terrible experience. We were pre qualified with another lender, they forced us to qualify with theirs before going under contract. Their lender, MTH Mortgage, screwed up oour first application, had to re-disclose a new loan, fired their broker, then couldn't get us approved. In the mean time, our previous approval timed out and their actions dropped my score out of qualifying for a conventional loan. Then they gave us unrealistic deadlines to recover and cancelled our contract and refused to give us our deposit back. Th... read more

Ron S.'s profile image
Ron S. 
4 years ago

Do not buy a Meritage home . The warranty sucks. They send people out to do the job but they fail to do the job. I was told to fix it myself. 7247 N. 123 rd DRIVE Glendale AZ. 85307 

Business response:

Hi Ron, we’re so sorry things aren’t going smoothly. Please contact us at 833-684-6527 so we can get you in touch with our customer service team.  

Marisol B L.'s profile image
Marisol B L. 
4 years ago

Do not buy a Meritage home ! We had the absolute worst experience with the Tucson office. We have purchased two New Construction Meritage homes and were ready to close escrow today on the third when we noticed that this home didn’t have a garage opener. We requested one from Jennifer Gonzalez and she said “Meritage has done enough for you are you done talking?” We were so taken aback by this response since the home came with the incentives it’s not like we knew about them or requested them. She humiliated and belittled us. T... read more

Business response:

Hi, Marisol. We’re so sorry you had a bad experience. Please call 833-684-6527 to chat with a team member directly. 

dhanya n.'s profile image
dhanya n. 
4 years ago

the worst experince with meritage home. Buyers be very careful 

Business response:

Hello Dhanya, we’re so sorry you had a bad experience, and we’re here to help. Please call 833-684-6527 to chat with a team member directly.  

dhanya n.'s profile image
dhanya n. 
4 years ago

Please be careful buyers. This the the worst bulder in the country. i owe a house that cost 400,00. I had to replace 4 of my bathroon wall tiles because they did not use the proper meterial behind the tiles . so many of my neighbours are having the same issues. I try to call meritage, they are very rude on the phone and in person. The hourse defenitely look unfinished. I would never ever buy house from meritage. Everything that they tell you upfront is full of lies. This is our personal experince. I am extremely hurt by meri... read more

Business response:

We’re so sorry things aren’t going smoothly. The first step is submitting a warranty request through the MyMeritage Homeowner Portal. If you’ve already submitted one, please contact us at 833-684-6527 so we can expedite your request. 

Richard S.'s profile image
Richard S. 
4 years ago

Please check independent review sites for your local division. AZ is 1.5/5 stars on the BBB. I agree. 

Business response:

Hi Richard, we strive to give every customer a great experience, and it’s always our goal to learn and improve. If there’s anything else you’d like to talk through, please give us a call at 833-684-6527. 

Lauren G.'s profile image
Lauren G. 
4 years ago

I wish I wasn’t leaving this type of review, because I truly wanted to love our home. And I’ve given Meritage so many chances to step-up and help. We relocated from CA to AZ (Surprise), and as a young family with a toddler and one on the way, we were so excited to begin our new adventure. We were originally given a closing date of Oct/Nov, and quickly sold our CA home per the contingency of our contract with Meritage end of August only to find out that our closing date would be pushed two months. This caused a huge financia... read more

Business response:

Hi Lauren, we’re so sorry your issues have not been resolved, and we’re here to help. Give us a call at 833-684-6527 so we can chat directly and connect you with the customer service team in your community. 

Darold L.'s profile image
Darold L. 
4 years ago

No very satisfied with value of home compared to size. Over valued! 

Business response:

We’re so sorry you had a bad experience. We strive to give every customer a great experience, and it’s always our goal to learn and improve. If there’s anything else we can help with, give us a call at 833-684-6527. 

David G.'s profile image
David G. 
4 years ago

Everything is up front and there's no guessing games . What they tell you is what you're going to get. I would say honesty has been paramount with seller agent and the mortgage company they partner with. 

Frequently asked questions about Meritage Homes®

How is Meritage Homes® rated?

Meritage Homes® has a 4.3 star rating with 2,742 reviews. 

When is Meritage Homes® open?

Meritage Homes® is open now. It will close at 5:00 p.m.