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MFC-J5930DW
About this business
Recieved used and low ink levels. Please resolve this issue. Printer works fine, but with ink at over half the cost of the actual purchase, I am very disappointed someone on your end pushed this through returns and clearly didn't even open the box to see condition. Power cord was tangled and still plugged in, creating a high stress point as it was shoved into the box as is.
Pretty good quality but only when it works properly which is occasional. This was a really disappointing purchase. The original was broken when received. This one is functional but we are extremely disappointed with the purchase. The ink life seems pretty good, the print quality is also pretty good. The wireless capabilities however work very poorly. At times it will error out an attempt of printing at night and magically print during the next morning. Sometimes not at all. Occasionally work if I completely shut the printer ... read more
Printing quality is terrible We got this printer 8 months ago and it is HORRIBLE. We have already had to call customer service several times due to printing issues. At least once a week it will print out with lines missing then we have to go through the cleaning process (sometimes through 2 or 3 cycles) and this is something we have to do WAY to often for something that is still new. In addition to the general cleaning cycles the macine automatically does about 2 to 3 times a week. I would definetley not recommend this print... read more
The print and scan quality is fine, but the difficulty in setting it up and ... I was out of town and didn't have an opportunity to set up and test this printer within the 30-day return window. If i had tried using it during that time, i surely would have returned it. The print and scan quality is fine, but the difficulty in setting it up and printing something as simple as an envelope make this printer more of a hassle than any i've used in recent memory.
poor quality. Very disappointed in Brother Big mistake. Uses a lot of ink, poor quality. Very disappointed in Brother. Have had many of their products but this one is much less than I expected. Slow on duplex printing. Pictures all come out with redish tint, customer support is worthless. I ask directly had they ever seen the machine and the young lady admitted that she was reading from a script and had never seen the machine. Come on Brother, you can do better than that! Two words in summary, Dont' buy.
Terrible printer Returned the machine the first time with a huge dent in it. Second printer is extremely slow. and makes noises every time it prints. We are throwing it out.
Frustrating experience and no assistance from Brother This is the second Brother printer I have purchased within 2 years, and I am about to purchase my third printer.. which will not be Brother! We have it connected wirelessly, and have to walk over, shut it down, then turn back on several times, then wait every time we print. We've spent countless hours with tech support to no avail. It's disappointing since it has all the features we needed for a home office but what good is a printer that won't print!
Brother rips off customers!!! Not only did it stop working within a week of buying it, when we took it to the service center as we were asked to do Brother refused to send a new printer to replace it!!!! First it was because of the model, then because of the way we bought it - thru Amazon- then because it didn’t have a warranty. Every time we called there was a different reason!!!
I assumed that if it could print 11 x 17 ... I assumed that if it could print 11 x 17, it could scan 11 x 17 which I need. It only has an 8 1/2 x 11 scanner.
Frequently asked questions about MFC-J5930DW
How is MFC-J5930DW rated?
MFC-J5930DW has a 3.8 star rating with 121 reviews.
When is MFC-J5930DW open?
MFC-J5930DW is closed now. It will open on Monday at 9:00 a.m.