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MFC-J985DW XL

4.0

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    4.0764 reviews
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    Dale J. Hogan's profile image
    Dale J. Hogan 
    9 years ago

    If you are running a SSD drive like myself, its the only place it will install STAY The Hell away from Brothers, I called them, and when I complained About their product, THEY HUNG UP ON ME !!!!!! I called them back and stated if you don't have someone help me with this all in one printer, I was going to send it back to AMAZON for a full refund, The techs Statement, " Send it Back Then And we will All be happy" So I Just got the return slip. If you are running windows 7 x 64, this all in one printer will not install, If you ... read more

    Fred D.'s profile image
    Fred D. 
    9 years ago

    Stopped working after only a couple of months. I haven't had this printer for very long. It does deliver on one of its promises: it's very good on ink. In fact, that is why I bought it in the first place. Ink is terribly expensive, so a printer that helps in this regard can pay for itself. However, the paper often jams. I would say that about 1 in every 100 pages will jam, which is a nuisance, particularly when you print as much as I do. Recently, the problem has only gotten worse. Now, it will only print one page and then s... read more

    Amazon Customer's profile image
    Amazon Customer 
    9 years ago

    Is it any better then other color printers It seemed to print ok. Is it any better then other color printers? I'm not sure. I only gave it an OK because we first hooked it up to a single computer. When we went to network into our server it would not network. Our IT took about 2 hours to try and get it to hold the IP address. We called Brother who spent another hour with all sorts of trials with no success at which point he told us to take it a service provider. At the same time we also had two other brother MFC which only on... read more

    P. M.'s profile image
    P. M. 
    9 years ago

    This Brother works better than either of those machines in my opinion I had an Epson & an HP. The HP I had for a long time before I got the Epson. Both companies wanted to sell you ink at the same price the AIO was. Talk about greed. The one thing I will say about the HP is it did last a long time. I threw them both in the trash on there greed alone. This Brother works better than either of those machines in my opinion, & the cost of the ink won't put you in the poor house. Although to be fair, I heard Epson is making a mach... read more

    L. Nelson's profile image
    L. Nelson 
    9 years ago

    S-L-O-W and finicky. I'm seriously considering returning this thing. It claims a print speed of 10-12/minute; I'm getting maybe 3/minute in black and white. My 20-year-old HP Laserjet 5P does that well. It had to have its ink cartridges re-inserted "firmly" today -- 2 days after setup. They worked fine yesterday, so I don't know what's going on. It had to be re-connected to my network, having forgotten its password less than a day after setup. Its setting to turn off automatically after an hour doesn't work. It stayed on all... read more

    C.K.Meyer's profile image
    C.K.Meyer 
    9 years ago

    Two Stars Nice but couldn't get all the colors--sent it back. 

    Amazon Customer's profile image
    Amazon Customer 
    9 years ago

    ... Epson printer I was replacing and I was fairly happy with that printer until there was an internal error ... I purchased this printer because it was similar to the Epson printer I was replacing and I was fairly happy with that printer until there was an internal error that was going to cost more than replacement to fix. I had the printer long enough to make it worth purchasing a new one. However, the new printer has an internal ink counter that won't allow me to keep printing until my ink is used. I can't find a way to r... read more

    David H.'s profile image
    David H. 
    9 years ago

    Brother is Far From Perfect I have not had a good experience with Brother right from the very start of this purchase. My first Brother printer and the most I've ever spent on a printer and this Brother MFC-J985DW XL Work Smart All-in-One arrived at my home defective! Just how good the printer is when it all works, I can't say. Also, I don't have a high opinion for Brothers service department. I haven't been provided with an exact date for replacement. They had to order one. In my opinion, Brother should have been more prepar... read more

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    MFC-J985DW XL has a 4 star rating with 764 reviews. 

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