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Michelle Smekens

4.8

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9025 Coldwater Road, Suite 500, Fort Wayne, IN, 46825, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8810 reviews
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Philip C L.'s profile image
Philip C L. 

Verified by V.I.P. Mortgage, Inc.

7 years ago

She made the application process simple. She took a lot of stress off of my wife and I. 

Carol J K.'s profile image
Carol J K. 

Verified by V.I.P. Mortgage, Inc.

7 years ago

Very friendly and professional at the same time. She made me feel that my loan was important to her as well as me. Thank you again! 

Tischeca H.'s profile image
Tischeca H. 

Verified by V.I.P. Mortgage, Inc.

7 years ago

Michelle's superb professionalism made the mortgage process less stressful, and she was always promptly available for questions. She rocks!!! 

Robert B.'s profile image
Robert B. 

Verified by V.I.P. Mortgage, Inc.

7 years ago

Michelle was always available to answer all of our questions. 

Marcus S.'s profile image
Marcus S. 

Verified by V.I.P. Mortgage, Inc.

12 years ago
Marcus S.'s profile image
Marcus S. 

Verified by V.I.P. Mortgage, Inc.

12 years ago
Kristen W.'s profile image
Kristen W. 

Verified by V.I.P. Mortgage, Inc.

a year ago

I've purchased 3 homes with this company and not once did someone show up to closing or even just send a congratulations on your new home gift or letter. The after care for this loan has not been great. I will be refinancing with another company. I've spent thousands going through VIP and never was showed any gratitude. 

Rachael K.'s profile image
Rachael K. 

Verified by V.I.P. Mortgage, Inc.

2 years ago

I have never experienced this lack of communication and availability to reach ANY lender. I am very thankful for my clients patience’s through all of this. We were told buyer was fully underwritten and that was not the case. I am happy for the buyer and we welcome her to this community. 

Stephanie O.'s profile image
Stephanie O. 

Verified by V.I.P. Mortgage, Inc.

2 years ago

She would always get back with us. 

Frequently asked questions about Michelle Smekens

How is Michelle Smekens rated?

Michelle Smekens has a 4.8 star rating with 810 reviews. 

When is Michelle Smekens open?

Michelle Smekens is open now. It will close at 5:00 p.m.