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Midlands Honda
- Car Dealers
- Columbia, SC
About this business
Location details
124 Killian Commons Parkway, Columbia, SC, 29203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 6:00 p.m. | |
| Sun | 6:00 a.m. to 5:00 p.m. |
Annoyed Customer I took my car for some diagnostic work and it was the worst experience I have ever had at any service department. They kept my car for two days and couldn't tell me exactly why my car was shaking and driving rough. They said it was one thing and it should fix the issue. I paid for the repair and it still didn't fix anything. It actually made it worse. Then they said it was something else. I got fed up and asked for my car back. Then I checked under the hood later on and saw that the mechanic left a part off ... read more
Beware of Midlands Honda Beware of Midlands Honda. If you are looking to purchase a Honda please do not consider Midlands Honda. I purchased a car from Midlands Honda three weeks ago and it has been a nightmare. I am now having to proceed with legal help to get what they promised and to recoup what they charged me over the advertised price.
Beware Feel free to contact me at wwise@sc.rr.com about the very disappointing experience I am having with Midlands Honda after purchasing a car from them on April 16, 2014. Too many details to post here but an experience you want to know about before you purchase a car from them.
Friendly, but Questionable Service Dept This dealership had the vehicle I knew I wanted after much research, at a reasonable price, and was willing to give me what I wanted for my trade. It had a clean Carfax, etc...but the check engine light came on promptly after leaving the dealership. First, Chris Alston tried to tell me the light was on because the detail guys had just hosed down everything to clean it. Ummm, No. I opted to take the vehicle to Auto Zone down the road for a quick diagnostic - which discovered a code for ... read more
New Car that they put holes in the bumper Andre Lewis, our salesman at Midlands Honda was courteous, professional and extremely helpful! He was a pleasure to work with. I purchased a 2014 Honda Accord EX-L. They had a very good price on the car, and had the car ready for me that night to drive home. We also appreciated the fact that Midlands has a very nice area for the kids to play or watch movies which help occupied the grandsons while we looked at and bought the car. Update: Watch out - this dealer puts vanity plates on a... read more
bad service experience scheduled for a major 60,000 miles service, they kept the vehicle for a whole day,charged 400 $, and forgot to do a oil change, we found this out on our trip to Washington d.c. when the maintenance minder turned on.we had to stop over and get the oil change done at a service outlet, where we were told that the engine oil was running low and no recent oil change was done. when we confront the service team one of the service guy wouldn't even let us talk to the service manager and was non-chalant about i... read more
Business response:
We apologies for your experience. Our service department has the highest trained technitions, along with several American Honda Master Mechanics. Customer service is very important to us. We take you comments seriously, and would recommend you contact out Service Manager directly his name is Pat Brooks. His direct line is 803-691-8547.
We had been searching for a car for our sixteen year old.... We had been searching for a car for our sixteen year old. We found a used accord online at Midland's Honda. We spoke personally with their salesman, Dwayne. We asked specific questions about the vehicle including condition of the tires, wear and tear of the vehicle, what problems (cosmetically and mechanically) did it have- in addition to numerous other questions about the vehicle. We agreed on a price, I put down a deposit and I was going to drive to Columbia from... read more
Lionel was friendly and was able to get me a very good... Lionel was friendly and was able to get me a very good price on some Michelin tires (which I hadn't planned on buying when I went in for an oil change). He stayed in touch with me throughout the waiting process and represented the dealership with class.
Bad Experience The experience with this dealer began with an inquiry via email about a used vehicle from their inventory. At least a week prior to the visit, the initial contact was to ensure the used vehicle was available. I was told it was still available at that time and so an appointment was scheduled for the next weekend. The day before the appointment, I called the salesperson from my initial contact to make sure the vehicle was still available, to which the reply was yes. Mind you, this dealership is at least 75 miles... read more
Business response:
We are sorry to hear about your experience. Our sales people are required to contact their customers when a vehicle is sold. We have several processes to ensure, appoiments and scheduled deliveries are well prepared. We will look to correct any breakdown that accrued. Thank you.
Frequently asked questions about Midlands Honda
How is Midlands Honda rated?
Midlands Honda has a 4.6 star rating with 10,236 reviews.
When is Midlands Honda open?
Midlands Honda is open now. It will close at 9:00 p.m.