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Midwest Express Clinic
- Family Practice
- Chicago, IL
About this business
Location details
2868 N Broadway St, Chicago, IL, 60657, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Wish I could give 0 stars. This clinic is FOR PROFIT not the people. Avoid at all costs! No reason anyone should ever be coming here. Go to the ER or your provider. Was charged $160 for a video call, COVID follow up and they wanted to call me twice! Once to tell me I have it, once to make sure I'm still alive. That would have been over $320 in just post-covid follow up! Unreal. There is a state mandate to cover all covid costs, and I'm over here paying these guys hundreds just to call me and ask if I'm doing ok? They are c... read more
Business response:
Michael, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 630.581.7432 at your earliest convenience. We look forward to hearing from you.
My provider NP Michael forgot to send my prescription to the correct pharmacy, until I called the office back 5 more times to remind/confirm. Labs were supposed to be ran and he forgot to order them, so I got retested and my results were "lost" and I still got billed. I could not have had worse care.
Business response:
Jordyn, we are extremely sorry to hear about this undesirable experience. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 630.581.7432 at your earliest convenience. Thank you!
DO NOT GO HERE UNLESS YOU WANT TO BE IN A THREE MONTH LONG DEBACLE WITH THE BILLING DEPARTMENT. I literally can't stress this enough. The doctors were nice everything was fine. My insurance got messed up so my claim was denied and I was sent the full bill. I called the billing department to fix my insurance and everything went through and I paid what was owed after insurance. A month or so later I get a letter in the mail saying I got sent to collections??? For a bill I already paid??? The patient portal gives you no access... read more
Business response:
Eleanor, we are sorry to hear about this undesirable situation. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please reach out to our patient advocate number at 630.581.7432 at your earliest convenience. We look forward to hearing from you.
The staff and the Doctor were great. The place was nicely set up. Trouble is I was DOUBLE BILLED. After they cashed my check they charged my credit card. ONE WEEK later. I would go back but not if I had to give them my credit card info!! AND NO ONE EVER answered the billing Dept. phone. I finally got thru by choosing the "pay your bill" extension!!! The refund took 2 MONTHS. Funny but true. SO BEWARE!!
Business response:
Jackson, we are truly sorry to hear about the troubles you experienced with our clinic. This is certainly not the experience we want our patients to have and we would like to hear from you so we can improve upon your specific situation. Please give us a call at 630.581.7432 at your earliest convenience. Thank you!
This place is unprofessional and disrespectful of their patients' time! I used to go to this clinic when it was Medspring and now that I have been under both managements, I can confirm that I will no longer keep Midwest in mind when needing a clinic. I came in for a physical a week ago and was not immediately impressed with the friendliness of the staff. The lady at the front desk was nice enough and the nurse, I believe her name was Christina, was sweet as well. I also worked with Esme to get my vitals and an EKG. She seeme... read more
Business response:
Jessica, we are so sorry to hear about your undesirable experience at our clinic. This is definitely not the experience we want our patients to have and would like to hear more details about your specific visit. At a time that works best for you, please give us a call at 630.581.7432. Thank you and we look forward to hearing from you.
The my experience with the doctor was 5 star however the front desk staff is HORRIBLE. I was treated here last week and had a normal complication with the antibiotic I was given. I called to inquire if my lab results were in so that I could schedule my follow up and not have to come in twice for treatment for the complication and to get my lab results. The front desk staff was incredibly rude and told me to call her back to see if they results were back because she was too busy to help me and that I could not be treated with... read more
Business response:
Christina, We are so sorry to hear about this undesirable experience at our clinic. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 630.581.7432 at your earliest convenience. We look forward to hearing from you.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.4 star rating with 1,417 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is open now. It will close at 8:00 p.m.