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Midwest Express Clinic
- Family Practice
- River Forest, IL
About this business
Location details
7343 Lake St, River Forest, IL, 60305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
The office is always so clean and they help you very fast. Some of the staff is not so friendly tho. Overall I mostly have good experiences when I come to this location.
Business response:
Hi Nivea, thanks for your feedback! We’re glad most of your experiences are positive and appreciate your honesty; we’ll keep working on making every visit welcoming.
I left a bad review two years ago because of a billing problem my daughter had. I was able to resolve the issue. I recently went to the clinic. I was very impressed with every aspect of my experience at the location. The staff was very kind and provided quality care.
Business response:
we are sorry to hear that we did not meet your expectations. This is not the experience we want our patients to have. If you’d like to escalate your feedback and hear back from someone on our team, please fill out the patient feedback form on our website. We’d be happy to talk with your further. https://midwestexpressclinic.com/patient-feedback-form/
I was very sick when I walked into the clinic they were friendly, smiles, and polite. They attended to me very quickly. I wish I knew the girls name at the front desk. She was amazing. I may be set for five minutes and they took me back and they took care of me right away. The medical assistant and the nurse practitioner were both amazing as well. I was in and out of the clinic Within 40 minutes or less.
Business response:
Hi Maria, thank you for sharing your experience! We’re so glad to hear our team made your visit smooth and enjoyable. We truly appreciate your kind words!
Hi, I went for my last blood work appointment, and everything was good. All the staff were amazing, and I just want to say thank you, especially to Yuleni, who drew my blood. I felt so calm and painless, which is unusual for me as I usually get very anxious. I will definitely come back for my next routine appointment. Also, I love the music vibes!"
Business response:
We're happy to hear you had an awesome time with us at Midwest Express Clinic, Angie! Thanks for sharing your experience. We hope you have a great day.
I had a very positive experience. Everyone was kind, clear and easy to work with. I felt heard and as if I was in good hands.
Business response:
Thank you for your five-star review, Heather. Our team at Midwest Express Clinic always strives for the highest standards. We are delighted we made your experience a positive one. Take care.
I had an amazing experience! The staff were so nice and helpful! They didn't make me feel uncomfortable at all. Jenny really was great and able to go beyond for me where I canceled my other Appointment somewhere else because they were able to do it all! The DR I had was very up beat and super nice throughout the visit and was able to answer any questions I had. The Quest phlebotomist was super gentle and was able to draw blood on first attempt. All and all it was a great experience 5 stars!
Business response:
Thank you, Daniel! Every person that walks through the Midwest Express Clinic doors is treated with the utmost in care and respect - every appointment is just as important to us! We hope our attention to detail shows.
We brought my 18 month old to the clinic in River Forest, IL. yesterday. He was exhibiting signs for RSV and croup. We met with Nurse Tricia who went above and beyond to make my son feel comfortable, and urged us to go to the ER for further care. We spent the day in the ER, and had a voicemail from Nurse Tricia who had called after her shift was over - just to check in on my son and his well-being. Unbelievable service and people at Midwest Clinic Express. Thank you!
Business response:
That is so amazing to hear, Laura! Thank you so much for taking the time to share your feedback with our team at Midwest Express Clinic. It's great to know that we continue to provide our patients with everything they need. Have a great day!
I had a positive experience at Midwest today. My asthma was acting up and I was coughing nonstop on Friday. On Saturday, early morning, I went to metro express on Fullerton. The doctor prescribed an antibiotic and I had a severe allergic reaction to it. My arms were in so much pain all night. I couldn't sleep. The next day I decided to go somewhere new. I came to the Riverforest Midwest Express. I'm so glad I did. The doctor gave me a nebulizer treatment for my asthma and a steroid injection. Both helped the Asthma fla... read more
Business response:
We're grateful to know that your experience with us was an amazing one, Claudia! We're always happy to hear appreciation from our patients. We look forward to seeing you again soon at Midwest Express Clinic.
Had to come twice in one weekend with each of my kids. Although they were busy, we were in and out in an hour both times. Staff was friendly and helpful.
Business response:
Thank you for sharing this wonderful review, Nicole! We appreciate your kind words.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.7 star rating with 2,151 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is open now. It will close at 6:00 p.m.