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Midwest Express Clinic
- Family Practice
- River Forest, IL
About this business
Location details
7343 Lake St, River Forest, IL, 60305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I had an amazing experience! The staff were so nice and helpful! They didn't make me feel uncomfortable at all. Jenny really was great and able to go beyond for me where I canceled my other Appointment somewhere else because they were able to do it all! The DR I had was very up beat and super nice throughout the visit and was able to answer any questions I had. The Quest phlebotomist was super gentle and was able to draw blood on first attempt. All and all it was a great experience 5 stars!
Business response:
Thank you, Daniel! Every person that walks through the Midwest Express Clinic doors is treated with the utmost in care and respect - every appointment is just as important to us! We hope our attention to detail shows.
We brought my 18 month old to the clinic in River Forest, IL. yesterday. He was exhibiting signs for RSV and croup. We met with Nurse Tricia who went above and beyond to make my son feel comfortable, and urged us to go to the ER for further care. We spent the day in the ER, and had a voicemail from Nurse Tricia who had called after her shift was over - just to check in on my son and his well-being. Unbelievable service and people at Midwest Clinic Express. Thank you!
Business response:
That is so amazing to hear, Laura! Thank you so much for taking the time to share your feedback with our team at Midwest Express Clinic. It's great to know that we continue to provide our patients with everything they need. Have a great day!
I had a positive experience at Midwest today. My asthma was acting up and I was coughing nonstop on Friday. On Saturday, early morning, I went to metro express on Fullerton. The doctor prescribed an antibiotic and I had a severe allergic reaction to it. My arms were in so much pain all night. I couldn't sleep. The next day I decided to go somewhere new. I came to the Riverforest Midwest Express. I'm so glad I did. The doctor gave me a nebulizer treatment for my asthma and a steroid injection. Both helped the Asthma fla... read more
Business response:
We're grateful to know that your experience with us was an amazing one, Claudia! We're always happy to hear appreciation from our patients. We look forward to seeing you again soon at Midwest Express Clinic.
Had to come twice in one weekend with each of my kids. Although they were busy, we were in and out in an hour both times. Staff was friendly and helpful.
Business response:
Thank you for sharing this wonderful review, Nicole! We appreciate your kind words.
Amazing experience! At the time, my 2.5 year old daughter was feeling awful and we didn't want to wait for walk-ins hours with our doctor the next day. I'd read that the Midwest Express Clinic had great pediatric care but I was blown away! Our doctor's name was Jasmine (didn't catch the last name) and she was very kind and took her time while meeting my daughter. She spoke to my daughter with respect in that she asked her questions (instead of just me), she walked her through the check up, and even let her use the stethoscop... read more
Business response:
What an incredible review, Mercedez! Thank you so much for taking the time to share your kind words and feedback. We really appreciate it! Have a wonderful day!
Went for a visit for my daughter with a fever of unknown origin. We checked in online and were seen about 20 minutes after arrival. The medical assistant was quick and friendly and the provider was really nice and seemed like she actually cared. We weren't just part of her job. My friend visited about a week later and also had a positive experience.
Business response:
Thank you for sharing this wonderful review, Katie! We appreciate your kind words.
Pros: They have an X-ray machine on site. They prescribed antibiotics, which seemed to help my persistent cough. They saw me within a day, despite being swamped due to the holidays and Covid. The nurse and medical assistants were friendly. Cons: They suggested a different diagnosis and only did an X-ray at my request. They missed something on the X-ray initially and called several hours later to correct the diagnosis. They forgot to send the first prescription to the pharmacy, and they made an error in the second prescripti... read more
Business response:
Dear Rob, we are sorry to hear that we did not fully meet your expectations. We’d like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 866-495-4006 at your earliest convenience. We look forward to hearing from you
I had a great experience this morning! Thank you to the whole team at this River Forest location! I woke up with a scratchy throat, cough, and runny nose so searched online for a place to get a Rapid COVID test, and ideally an exam, but really just thought I needed a test. This is truly my first case of sniffles since the pandemic began! But I'm an oncology patient who works with babies, so I thought it best to see someone straight away and get tested. I booked an exam/test in advance in-line, at 8:30 for a 9:25 appointme... read more
Business response:
Siobhan, thank you so much for taking the time to share your excellent feedback. We are delighted to hear you have nothing but amazing things to say about our team at Midwest Express Clinic!
I needed a covid test and was able to secure a spot online last night for 9:15am this morning. I read that this was not an appointment time but rather my spot in line, and I also read a bad review about wait times, but I live very close and the convenience was worth the wait since I am stuck at home anyway...so I arrived fully expecting a delayed wait time. I called when I arrived at 9:10, answered a few basic questions about my symptoms over the phone and they called me right in. I was seen by a technician and a doctor, bot... read more
Business response:
Express is our middle name, Nikki! Thank you for sharing your feedback and wonderful review.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.7 star rating with 2,234 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open at 8:00 a.m.