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Midwest Express Clinic
- Family Practice
- River Forest, IL
About this business
Location details
7343 Lake St, River Forest, IL, 60305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Started out okay, but ended poorly. Didn't diagnose of have any sense of urgency around a suspected appendicitis. Kept sending him for tests that couldn't be done in a timely matter. Refused to give results over the phone and made him come in for the test results to be shared (albeit during Covid). There was ZERO sense of urgency around his case. While waiting for the test date he decided to go to the ER instead. ER found the matter urgent and immediately sent him for imaging. Turned out to be a ruptured appendicitis.... he ... read more
Business response:
Vici, we are sorry to hear that we did not meet your expectations, this is not the experience we want our patients to have. We'd like to hear more details about your specific situation so we can improve. Please give us a call at 630.581.7432 at your earliest convenience. Thank you!
The doctor banged on my injury so hard I'll give her credit to see if fake but she enjoyed it. Their medicine is stale did not work. They were my 1st urgent care and what a bad impression. The medicine didn't even ease pain while there- It never worked-It's probably going out their back door. This she-doctor was a jerk. Gave me no take home instructions, etc.
Business response:
We are sorry to hear that did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 630.581.7432 at your earliest convenience. We look forward to hearing from you.
Unbelievably bad. Called ahead to ask whether specific test (pertussis) was available at this clinic, because 1) outbreak in the community, 2) knew I was exposed, 3) having the symptoms of that disease. As a physician, I trusted that if the receptionist on the phone said pertussis testing was available, and then I entered "pertussis testing" as a chief complaint on the check-in iPad, and AGAIN on the mobile survey, then at least the person rooming me would ask about that. The MA (again, I think she was an MA but never intr... read more
Business response:
We are sorry to hear that we did not meet your expectations, Jori. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 630.581.7432 at your earliest convenience. We look forward to hearing from you.
I had blood drawn on 12-26-19. Today is 1-6-20. I have not received the results. I have contacted the clinic in River Forest several times. Only to be told that my blood test results are on hold. On 1-4-20 I was told that I would receive a return call regarding the reason my blood test results are on hold. However, I never received that call. I have a very painful medical condition. I need the results in order to treat the condition correctly. I strongly recommend avoiding Midwest Express Clinic. I feel totally disrespect... read more
Business response:
Geoffrey, we're sorry to hear that you had a less than desirable visit. We'd like to hear more details about your specific situation as that is not the impression that we would like to make. Please give our patient advocate a call at your earliest convenience in hopes to improve upon your visit, 630.581.7432. Thank you
Maybe because it was a Sunday but I don't think I'd even come back on a Monday! The medical tech who gave me the "pre-check" before I saw the Dr. was a disaster! She asked me about a meds I took, then kept asking me how to spell them because she couldn't find them in the list!!, then when she went to take my temp she put the thermometer in my mouth without the safety cover, and said oops! Wtf!! Who knows who else she's done that too and did she even clean it after???? Omg!! Then couldn't figure out how to use the blood pres... read more
Business response:
Tasha, we're sorry to hear that you had a less than desirable visit. We'd like to hear more details about your specific situation as that is not the impression that we would like to make. Please give our patient advocate a call at your earliest convenience in hopes to improve upon your visit, 630.581.7432. Thank you.
Do not go here. Very unprofessional and extremely rude. The lady at the front desk couldn't be bothered to answer my question and rolled her eyes when I had a question for her. I had two abnormal lab results and they're okay with sending you off without any explanation or phone call. I'll make sure that no one I know goes here and I will never return. Very disappointed.
Business response:
Molly, we're sorry to hear that you had a less than desirable visit. That is not the impression that we would like to make. Please give our patient advocate a call at your earliest convenience in hopes to improve upon your visit, 630.581.7432. Thank you.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.7 star rating with 2,151 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open at 8:00 a.m.