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Midwest Express Clinic
- Family Practice
- Chicago, IL
About this business
Location details
3301 N. Ashland Ave, Chicago, IL, 60657, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I came to this Medspring location about a month ago for a scratched eye. For some reason I end up scratching my eye about once a year so this is nothing new to me unfortunately. (I have an appointment with an ophthalmologist next week to hopefully figure it out!) I used to have 2 prescription eye drops: 1 was an antibiotic and 1 was for pain/irritation to numb the eye. I had lost the antibiotic drops but still had the drops for irritation but they were 2 years expired and weren't helping. If you've ever had a scratched eye, ... read more
Business response:
We are sorry that you were not satisfied by the level of care provided by one of our staff members. We take patient quality of care concerns very seriously, and your comment has been forwarded to our Chief Medical Officer and Director of Operations.
Very little wait time. First woman that came in to take my vitals was very nice and friendly. She asked me about all my symptoms. The doctor, however, was rude from the minute she walked in saying "what can I do for you". Well I just told the lady all my symptoms... Figured you would at least look at that. She asked if I had fevers and I told her I was getting hot often and she asked what temperature and then scoffed at me when I told her I didn't have a thermometer. . Asked about immunizations and I said I didn't get the fl... read more
Business response:
Hello Lauren, Thank you for your feedback, and we are so sorry you were not completely satisfied with your visit to MedSpring. We pride ourselves in excellent service and extremely friendly staff, and we regret this was not the standard during your visit. We survey every patient at the end of each visit, and the vast majority find our staff helpful and friendly and it sounds like your other visits have proven that. Please private message us if you'd like to share more about your experience. Thanks!
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.5 star rating with 1,704 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open at 8:00 a.m.