Midwest Express Clinic

Dan W. 

on Yelp

9 years ago

Did not take my BCBS, but that's my fault for not checking before I went. Since I was a self pay, though, it seemed like they could not wait to not provide me adequate service. Despite presenting with seemingly every classic symptom of mono, I was not tested for mono. Was tested for strep, which I have had numerous times, that came back negative. It seemed like after that, they were done testing me for things, since I was self pay. Was never even told that it was likely mono that I was presenting with, perhaps because the do... read more

Bernadette A. 

on Yelp

9 years ago

The doctor was great. The visit was pleasant . However, when they ran my insurance info. They tried to tell me that my deductible was not met and I had to pay $153. I knew this was wrong. I had just had a major shoulder surgery. How could my deductible NOT be met? My insurance company had to actually call them to verify it. I wonder how many people got scammed without realizing it? 

Maria M. 

on Yelp

9 years ago

I came into MedSpring Urgent Care with my best friend who had been suffering from migraines for an entire night and the receptionist Luis was very rude from the beginning having an attitude. And when asked about my friends insurance coverage he just gave her the card and told her to call and come back when she knew if what she had was PPO or HMO. I'm no expert but I'm pretty sure he could've found out. There's was nobody else waiting to be seen so time wasn't an issue. Very unprofessional throughout the entire check in proce... read more

Alex G. 

on Yelp

9 years ago

My wife and I have used Medspring a few times in the past year for various needs. Here are the pros and cons from various visits over the past year. Pros: - Doctor Megan Linley. She's not the absolute best doctor I've seen, but she's the best one here. Knowledgeable and overall nice. She will thoroughly answer any question. - Examination rooms. The rooms are actually pretty nice. A TV you can control and very comfy couches to sit on so you don't only have to sit on the examination bench. The lobby with refreshments is also ... read more

Sammy K. 

on Yelp

10 years ago

Had cold-like symptoms for several days, found this place online and thought I'd go there to get it checked out. Unfortunately I was turned away because they couldn't "verify that my insurance was a PPO," even though the documentation I showed them clearly stated that it was a PPO. Luckily I just had cold-like symptoms and was able to head to CVS up the street to pick up some medicine, but what if I was someone who was seriously ill and needed to be checked out? Isn't that why they call these places "urgent care facilities?"... read more

fearnjamie f. 

on Yelp

10 years ago

Just got a check for the overpayment because they couldn't check to see if they cover Blue Cross Blue Shield and it over charged I called on it and they insisted it was right. finally after talking to the third person they realized it was wrong watch your bills they're sneaky. Super shady. First how do you not know if you cover Blue Cross shield. Second try to underpay my $25 

Cali C. 

on Yelp

10 years ago

Walked in around 6:30pm, the place was empty and no one was at the front desk, stood there until someone came out of the back and asked, "what's wrong with you?" I explained my "issue" and was asked to hold on while the worker went to ask the Dr. about my symptoms. With little to no information of my problem I was told to go to ER and that the Dr. there could not help me. Floored at the response I asked to see the Dr. still, as I did not believe I needed the medical attention of ER staff. Wouldn't recomend. 

Denise M. 

on Yelp

10 years ago

Would not recommend this office. Very unprofessional staff. After seeing Dr. Dennis T Um for ear pain I ended up in the ER with a severe ear infection from him poking/removing wax from my ear. Also when I was done with my visit the receptionist said I owed $100 for my visit. I thought was strange because I had submitted my insurance to her and have never been asked to pay anything but a small co-pay at any doctors office even when using their practice in the past. When I received my bill in the mail I didn't owe $100 I owed ... read more

Tiffany B. 

on Yelp

10 years ago

I stopped in tonight at 8:50. Yes, I know it's close to closing time. I needed an X Ray and the receptionist said "it would take 30 minutes to turn back on our x Ray machine, so we can't do anything for you". If you close at 9:00- why is the machine off? Won't be back or recommending.