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Midwest Express Clinic
- Family Practice
- Chicago, IL
About this business
Location details
3301 N. Ashland Ave, Chicago, IL, 60657, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
SCAM, spend money on your health and your care elsewhere. Big mistake on my part by not reading the reviews on the ridiculous charges here for care. I have a recurring medical reaction that has been happening the past 5 years that requires me to go to a clinic for immediate relief when I can't get ahold of my PCP. I've only ever had to spend no more than $25 for care at other clinics like Urgent Cares in the city, but my bill here has racked up to over $400 altogether for my most recent reaction (keep in mind my insurance ha... read more
Business response:
Dear Erika, we are so sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 773-217-8883 at your earliest convenience. Thank you and we look forward to hearing from you.
UPDATE: Reposting this review because after a few weeks, I am still dealing with this. I found out from my insurance that Midwest billed my telehealth results call as a FULL appointment and not COVID related, meaning that my insurance is denying to cover it. My insurance instructed me to call Midwest to request they re-bill the telehealth visit with the correct COVID tag. I have tried calling their billing department over 7 times and have had no luck getting connected or a call back. I called the clinic 3 separate times for ... read more
Business response:
Shelby, we are so sorry to hear about this. Please contact Ann Marie for additional assistance at 616-229-0995. Thank you and we look forward to hearing from you!
Thinking this was a reputable place, I went in for some tests which I had to provide a urine sample for. Everything was fine up until my departure. Not only did I give them the address to my pharmacy, but I find out a day later that it was sent to a totally different one. So now I have to take my antibiotics 2 days after I was supposed to start taking them. The day after that, I get a call stating that "the lab" lost my urine sample. How does this happen?? How are you supposed to trust these professionals with critical thing... read more
Business response:
Dear L D, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 773-217-8883 at your earliest convenience. Thank you.
This place is a scam, do not get your covid test done here, the doctors tell you that in order to get your results you have to click the link they send you then they charge you 65$ for clicking the link
Business response:
Dear Brendan, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 773-217-8883 at your earliest convenience. We look forward to hearing from you.
ABSOLUTELY HORRIBLE SH*T JOB PROCESSING BY MIDWEST EXPRESS - failure to add the correct modifier on the COVID test. Received multiple bills for in person covid test appointment and "telehealth visit" which is how they provide results whether it is a positive or negative test result - resulting in additional charges. Reviewed with insurance provider and Midwest Express where Midwest Express claimed they would update with correct modifier. Midwest Express failed to do so and I received an additional bill. Called again and said... read more
Business response:
Matthew, we are so sorry to hear this. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 773-217-8883 at your earliest convenience. We look forward to hearing from you.
This is a terrible clinic! I went fir a COVID 19 test and was charged $90!!! The original bill was $202!! I was only seen for 5 minutes! They are greedy and overpriced!! Don't go to this clinic unless you want to overpay! I'm NEVER going back there!
Business response:
Paul, thank you for taking the time to reach out. Please give us a call at 630.581.7432 at your earliest convenience so we can hear more details about your specific situation. This is certainly not the experience we want our patients to have and we would like to improve upon your experience. Thank you.
Beware of predatory charges!!! My biggest regret is not checking the reviews before going to see how many other people have had billing and service issues here. I went in for a pre-employment physical and no one knew what that even entailed. I had to direct them what was required and they somehow talked me into getting a TB test for an additional charge. I paid that charge with my visit charge at the time of service, as their policy states, but received a final notice a month later that I owed for the TB test that I had alre... read more
Business response:
We are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 630.581.7432 at your earliest convenience. We look forward to hearing from you.
I had a CoVid test on a Friday and never received results, even after calling and emailing them
I had chills on a Sunday in July. My family freaked out and urged me to get a Covid test. Aetna assured me anything Covid related would be covered 100%. The people at the clinic had us wait in the car (my wife was tested, too) and came out and did the swab. They were fine. I asked how long it would take and was told 7-10 days! That's basically useless. So I wound up calling my doctor, was able to get in the next morning, got tested and was told my results almost immediately. I was negative. Now for the maddening part. I rece... read more
Business response:
Ron, we're so sorry to hear that we did not meet your expectations. This is certainly not the experience we want our patients to have. At a time that works best for you, please give us a call at 630.581.7432 so we can hear more details about your specific situation. Thank you.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.6 star rating with 1,667 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is open now. It will close at 8:00 p.m.