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Mike Shaw Toyota
- Car Dealers
- Robstown, TX
About this business
Mike Shaw Toyota is a leading Toyota dealership near you that is proud to serve the Corpus Christi area and its many surrounding cities. Mike Shaw has been a member of the Corpus Christi community for many years, and in the last five years, we have received the coveted Toyota President's Award consecutively. Our mission is simple: to provide truly exceptional customer service at competitive prices. Come experience the Mike Shaw Toyota advantage today! For more information about our line of Toyota cars, to ask about our Toyot... read more
Location details
3232 I-69 Access Rd, Robstown, TX, 78380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
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Poor customer services! Definitely not professional! Way to much to say about the horrible service I received!
Horrible experience. A LOT of attitude from salesmen, Victor, & Rude of sales manager, Marcus cano, to ditch us to victor. They’re the reason why we stepped out that lot KNOWING we drove from out of town. Never again and definitely telling family and friends to not come here. Shoutout to Nissan next door who gave top dollar on trade and a ton of rebates on a NEW vehicle. Hopefully y’all can get some training from them 💅
We seem to always have issues with the customer service department. We love our Toyota vehicles and use this service department due to convenience of location but after dealing with the manager Jeff B yesterday we would rather take our business elsewhere, as he recommended. I’m not sure if customer training doesn’t include proper etiquette when speaking to a customer but calling them “ bro” or “buddy” is not appropriate especially if the customer addresses you as sir. Ijs 🤷🏽♀️
I have bought 2 cars from Mike Shaw Toyota. Both new cars and have been pleased. Today my husband went in to look at and buy a used car for my mother we have secured financing. The car we are looking at has multiple flaws and even got a hold of our body shop to see what it would cost us to fix. Gave the an offer to start with and the guy who does the deals never even got off his butt. They have NO cars but our money wasn’t good enough. I have bought my final car from Mike Shaw in Calallen. Again it would have been our 3rd c... read more
We thought we had a great experience 9/13/2022 until we asked them to fix a couple of issues we were told would be fixed. The problems started when we needed customer service. We were mislead, and they refused to rectify any of it. Our title was filed wrong, sent to us. Had to be sent back, then they let it set on a desk not processed. It took weeks to fix it. I will not recommend this dealership. We will not go back even to get oil changes. Nancy’s husband Steve here and I agree with the 2/7/23 edit.
The promises on the services are below expectations on the results
Veterans deserve better treatment and better respect from a dealership claiming good customer service.
Extremely horrible customer service!!!! Bought a car a couple months ago never received my license plates and they said “they mailed them out in March”still have not received them called to check and they could not tell me if they were there…sales person also called me a “Fing B” over the phone while I was on the phone with the “manager” and he called her tofind out if my plates were still there or had been mailed out. Manager was also very unprofessional and did not resolve the issue and acted like me calling asking was a... read more
Frequently asked questions about Mike Shaw Toyota
How is Mike Shaw Toyota rated?
Mike Shaw Toyota has a 4.7 star rating with 5,819 reviews.
When is Mike Shaw Toyota open?
Mike Shaw Toyota is closed now. It will open at 8:30 a.m.