Mike Shaw Toyota

Valeria Alfonsina Rendon 

on Facebook

8 years ago

One star because no star is not an option. I bought my 2018 Camry and everything was going great until I needed to get the windows tinted by them because it was in our agreement. No big deal went the next day got the windows tinted and went on my way, I waited about a week to roll the windows down to avoid messing it up. Once I roll the windows down I realize that the tint on the passengers window was peeling off and that there was a fiber as long as 6 inches stuck in the tinting and the bubbles had dried out but not settled... read more

Sandra Boerner 

on Facebook

8 years ago

The only thing I did not like the salesman took my husband Insurance and Driver license and just disappear for a long time. He said he was going to get a car for us to use but he was gone so long that by the time he got the car , we just drove off and service called to say the car was ready. He had our information for at least 45 min with out telling us what he was doing. I did not like that at all. 

Ted Courtney Garcia 

on Facebook

8 years ago

We bought a 4 Runner from, paid $4,000 extra for extended warranty, and they want us to wait 4 hours just for them to diagnose our vehicle, will not give us a loner vehicle, and y'all have the worst service writers! Very rude and unprofessional, my family will never purchase from y'all again. 

Albino Saldana 

on Facebook

8 years ago

Went to get my oil change on my Tundra because I was told by the sales person that sold it to me it was every 5000, go to the service dept tell them what I am there for and also told him that it was pulling a little to the right, he told how much it was to be , then he calls that his shop tech was recommending a fuel cleaning system done told him OK since it was already there, go to pick the truck at around 6 pm they charged me $310.00 for the balancing, alignment and fuel cleaning BUT they didn't change the oil, I ask him... read more

Nora Bueno 

on Facebook

9 years ago

Had a 10:00 appt. for their spring special oil change left about 12:00 to Walmart to kill time called after 4:30 was told we need to let you know you car some work done on it come in to discuss it over 1400. in repairs not really need got shuttered home got my car next morning with only 200. oo plus 200.+ In labor car running fine 

Martin 

on Facebook

9 years ago

My tundra was serviced on friday. One of those incompetent "professional toyota mechanics" didn't tighten the drain plug. Drove 5hrs to work. Got to work oil spilled all over the place. And dont even get me started on the scratch they didnt fix right the first time. Or the 500$ rebate they didnt put down in my paper work These guy have been a pain to deal with. Bought 2 brand new toyotas from these people never again. 

Shelah Salter 

on Facebook

9 years ago

Horrible service on my 2004 4Runnner...a plastic water bottle was used as a part in a oil change on my car and service mgr called it an accident how ridiculous ...the poor service didn't stop there All they did was fix it but no attempt to restore customer loyalty...refund request denied tune up request denied...You'd think a company with Awards for customer service would have gone the extra mile...women beware look under the hood before you leave this dealership 

Lynn Plummer Dalton 

on Facebook

9 years ago

I appreciated my salesman JJ and another salesman taking their time to follow me home the night I bought my 2013 Toyota Corolla. I didn't want to leave neither my new or old car at dealership until Monday....THANK YOU! My problem is I've had my Toyota since May and only time I've HEARD from dealership was when my tags came in....almost 4 months and no asking if I'm having problems or how I feel about car...poor communication