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Mike Shaw Toyota
- Car Dealers
- Robstown, TX
About this business
Location details
3232 I-69 Access Rd, Robstown, TX, 78380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
I’m 65 and figured I would buy a certified truck. My son and I looked all over CC and finally found a nice truck for me at Mike Shaw Toyota. Everything was great until the check engine light came on. Computer said#8 cool was out. Took it in they fixed it and said I needed to replace some parts for the steering,no problem. I paid,headed home Check engine light came on,#4coil out,turned my truck in again,picked it up that Friday evening. Got nearly home check engine light came on again,this time I took it to a real mechanic,he... read more
Business response:
Thank you for bringing this to our attention. We apologize that your recent experience with sales was unpleasant. We would like an opportunity to address your concerns and to earn your business, please contact Martin at (361) 386-2054. We look forward to speaking with you.
I bought my car back in April now my transmission going out on my vehicle I went in to to talk to the sales manager pretty much told me they could help me than came back said they couldn’t help me I will never recommend anyone buying a car from here an I will never go back to purchase another car
Business response:
Thank you for bringing this to our attention. We apologize that your recent experience with sales was unpleasant. We would like an opportunity to address your concerns and to earn your business, please contact Martin at (361) 386-2054. We look forward to speaking with you.
Apparently bought a car from them with a nail and lump in the tire. had to put air in less than 24 hours after leaving lot. from there every other day needed air. told my sales rep day after I got the car and she told me bring it in. service department told me it would be $115 and when I complained how day after it was leaking. service rep spoke to her manager and they told me that "their manager doesnt want to do anything about it". which to mean sounds like they could waive the $80 tire if they wanted but wanted to make ev... read more
Business response:
Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your future business, please contact Martin at (361) 386-2054 We look forward to speaking with you.
I have taken my truck in about 7 times in the one year I have owned the new Tacoma I purchased from them. Sales dept was great for the purchase but the service dept is nice but they can’t seem to fix the problem! Don’t take a vehicle here for service.
Business response:
Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your future business, please contact Martin at (361) 386-2054 We look forward to speaking with you.
Service was poor, communication was lacking, not friendly at all. Truck left for 2 days didn’t even get a courtesy wash.
Business response:
Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 386-2054 We look forward to speaking with you.
1hr oil change took over2
Business response:
Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 386-2054 We look forward to speaking with you.
Aj Adame or whatever his name is.., talks a big game and said that the truck has navigation. Come to find out it did not and he said that I have to download a app to get the maps. I told him I know people that have the same trim package as me and they have factory navigation on the head unit and he said he would talk to someone and has never answered back or returned my phone calls.. I will NEVER buy from mike Shaw again. Aj has lost our future business and everyone I know family and friends will take their business elsewher... read more
Business response:
Hey Tommy please call Martin Philbrook at 361-793-1267 let Martin know when you’d be available for a visit to the dealership and let’s make you happy.
I bought new tires from here after replacing the factory ones on my tundra that barely made it to 15k miles. There only response in the service department is that there cheap tires from the factory. After taking there recommendation on the new type and style of tire for my tundra I had a blow out on my new tires with in the first 5k miles. I took it in and they responded immediately by we don’t off road hazard on any of our tires we sell after they previously had indicated otherwise at the time of sell. I would like to say t... read more
i am very disappointed and downright angry with your establishment. we negotiated a payment of $322.00 for a car for my mother. when my mom gets back from finalizing the paperwork the payment is raised $70 to almost a $400 payment. you took advantage of my mother and grandmother. i will never recommend anyone to do business with your establishment.
Business response:
Thank you for bringing this to our attention. We apologize that your recent experience with sales was unpleasant. We would like an opportunity to address your concerns and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.
Frequently asked questions about Mike Shaw Toyota
How is Mike Shaw Toyota rated?
Mike Shaw Toyota has a 4.7 star rating with 6,057 reviews.
When is Mike Shaw Toyota open?
Mike Shaw Toyota is open now. It will close at 9:00 p.m.