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MINI

4.8

About this business

Location details

1168 Commonwealth Ave, 3rd Floor, Boston, MA, 02134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,334 reviews
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JOHNSFACHY's profile image
JOHNSFACHY 
6 years ago

Straight talk, great service! I brought my 2014 Mini Cooper S Clubman in for it's annual check up! Had my oil change and summer to winter tire/rim sway out done in just over an hour, quick! Also got straight talk on issues related to my front end and brakes that will eventually have to be addressed, but thankfully not right now! 

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Marion 
6 years ago

Always the best. I have leased several cars ( all mini's over the years and every time the sales and the service experience was the best. Thank you for always taking care of me. Marion 

JOHNLOMBARD64's profile image
JOHNLOMBARD64 
6 years ago

BMW 5 series service No issues, loaner car was there and ready . Car was serviced next day . Washed and vacuumed. All good hopefully will not have the need to return. Service was great 

CARLOS.AH1193's profile image
CARLOS.AH1193 
6 years ago

The best customer service I have ever received before. This dealership has amazing Staff that are on your side. They aren't pushy and want the best for you. Very nice, cordial, and professional people. 

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GregM 
6 years ago

First Mini purchase Researched Minis and found the one with options and price point at HC dealership.in Boston. Janely was helpful answering specific questions and quick to respond. At the dealership, Brian assisted during the test drive and sale. He was very knowledgable, personable, and pointed out all the features. Very detailed and noticed a few minor items that he would have corrected for us. Upon delivery, Brian took the time to pair the phone and again review key features with the primary driver. Very happy with our 1... read more

SY19546's profile image
SY19546 
6 years ago

First service call First service call, setup for 7 Am Professional staff. Did forget to call me when ready Some super sensitive customers there early, apparently concerned with line cutting 

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GCORMIER 
6 years ago

Annual BMW CheckUp I had a great rapport with Chris Mayer who helped me. He stayed in touch with text messages, organized a ride for me through Lyft and was very accommodating and helpful. 

skocaman's profile image
skocaman 
6 years ago

Great Service Department Even though the dealer can be busy and not have a early date available with a loaner. I prefer Herb Chambers BMW of Boston to bring my car for service. Thanks to my service advisor Samik, he always takes care of me with my Bmw's service .Also car is ready when promised with everything done correctly . Thank you ! 

christian moreau's profile image
christian moreau 
6 years ago

Excellent service. Super service as usual. we did replace the 4 tires and it was done in 1 hr. just a bot too long waiting to get the car once service and paid. 

Business response:

Thank you for your feedback. Apologies that it took longer than desired, but pleased to know you are happy with the overall service. Best, Melissa Steffy, General Manager 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,334 reviews. 

When is MINI open?

MINI is open now. It will close at 6:00 p.m.