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MINI

4.8

About this business

Location details

1168 Commonwealth Ave, 3rd Floor, Boston, MA, 02134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,334 reviews
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MDIB51's profile image
MDIB51 
6 years ago

Exceptional Customer Service We've been coming to Herb Chambers-Boston for about ten years to service our X3, and I have always been happy with the Service Department. In recent years I've worked with Service Advisors Chris Mayer and Alex Ganey, both of whom are very professional, knowledgable, and thorough. They do a great job of keeping me informed of the progress of work on the car and explaining which repairs are serious and should be dealt with immediately, and which can be done later. 

JOHNJUDKINS's profile image
JOHNJUDKINS 
6 years ago

Very professional...excellent experience. This is my fourth BMW from this dealership. Always very receptive and responsive to my needs. Makes customers feel relaxed, welcomed and important. Great follow up. Highly recommend...great over all experience. 

DOWLING's profile image
DOWLING 
6 years ago

Mini Service is great! Mark is terrific! I came in with a small issue. Mark was great -not only did he find the problem, and correct it, but was able to do some other things too -i.e. oil change, etc.. He noticed I needed an Inspection Sticker and did that too. I couldn't be more pleased! 

CLo3's profile image
CLo3 
6 years ago

Great service and an amazing loaner car!!!!!!!! Great service and a very quick turn around with repairs. Received a document which fully explained the issues with the car and the cost of each item. 

MANSFIELD0's profile image
MANSFIELD0 
6 years ago

Great experience! James has always been great to work with and provides a extremely high level of customer service. He is able to explain the process and manage expectation along the way as to what will happen and when. 

WilliamOfBoston's profile image
WilliamOfBoston 
6 years ago

Super helpful and professional This was a great experience. Would highly recommend the service team there. They took care of my flat, and since an oil change was coming the following week, squeezed it all in so I didn't have to do 2 trips! Even got me a LYFT to and from work so I couldn't be happier with this. 

JACUPUNCTURE's profile image
JACUPUNCTURE 
6 years ago

Nearly flawless Only issue I had is that I have to return to go over something's with the "genius" who was sick the day I picked up my vehicle 

DENNA.GILOT's profile image
DENNA.GILOT 
6 years ago

Amazing work ! Best customer service guy to work with ! Hands down!!!!!!! Keep up the amazing work! Only person I will go to for service. Thanks for everything. 

JOE.LIANG6801's profile image
JOE.LIANG6801 
6 years ago

Great Service As always Been working with Hadi for a few years now. Highly recommend him if you want to purchase a BMW. One recommendation to any buyer is always do your homework before going to the dealer, so you don't waste your time or their time. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,334 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.