This profile has been claimed by the business owner or representative.
MINI
- Automotive
- St. Louis, MO
About this business
Location details
40 Sunnen Dr., St. Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I drive 256 mi to have my Mini Coupe serviced by Mini of St Louis. Their exceptional level of work, ability to problem solve in a very efficient manner, and positive attitude keep me coming back! Might I add, Steve goes above and beyond to make sure everyone's experience is "the best" and definitely goes the extra mile to make sure one is content with their Mini at the end of their service. Steve personalizes ones experience and makes them feel like right at home with his honesty and diligence. Steve builds a great relations... read more
These people actually know their cars. They can talk intelligently about the technical aspects of just about anything pertaining to a MINI Cooper. Best service in town any time I have had to have any scheduled work done. We've had two of these cars so far - a Cooper and a Cooper S. Strongly considering trading in the Cooper S on the new Coupe, but the prospect of the diesel getting more than 60 mpg is really intriguing as well. We also have a VW Golf TDI so it'd be fun to compete the two diesels together and see which one is... read more
Things at MINI of St Louis are looking better then ever. They have a great new service manager, Steve. I met him when getting my MINI serviced. He saw to it that my visit was excellent. This was the best visit I ever had here. Hopefully with his guidance they will continue to get better and better and be the best! Thanks Steve and MINI of St Louis for a great Job!
My brand new Mini had an indicator on that a bulb was out. I drove to Mini Of St Louis and got there at just before 5pm today. They were closing for the holiday weekend. I spoke to Steve, and he had me pull in while Dave wrote up the paperwork. The techs were gone already, but the service manager, Steve, replaced a burned out reverse bulb for me himself!!! I was so thankful that even though they were closing, they still took care of the issue for me and saved me a trip back. Steve and Dave were the best ever!
I bought my MINI by using the BMW sales person Gerd Petermann. I have used Gerd in the past to buy a 740IL BMW. He has always been fantastic. The spare key had an issue and it took them 2 weeks to mail a new one to me. The MINI manager sent a $50 gift certificate with it. I was able to use that to purchase a MINI jacket. What a fantastic way to do business and keep buyers pleased with them I also had a maintenance issue right away. They had to wait for getting parts during the christmas holidays so they made sure that I had ... read more
"I took my Mini in for a slow leak in a tire. I scheduled..." I took my Mini in for a slow leak in a tire. I scheduled an appointment and was promptly met by the service manager. The tire was repaired and only required a reasonable wait.
Business response:
Thank you for the 5-star review! Stay safe and see you next time!
"Thoroughly and accurately explained everything leaving no..." Thoroughly and accurately explained everything leaving no surprises. Provided a loaner vehicle that was clean and well maintained. Repairs done when promised and as expected
Business response:
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!
"I pre-ordered the new Copper SE (electric) knowing that..." I pre-ordered the new Copper SE (electric) knowing that it would take some time to get manufactured, but then the plant closed for two months due to corona virus. Delaying things even more. The team at mini of St. Louis did there best to keep me informed and helped me pick up my car as soon as it arrived.
Business response:
Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves super safe:)
As a newcomer to St. Louis, I've turned to this dealership twice since late summer — once for a broken side lamp, once after my original factory-installed battery died. Having had multiple terrible experiences — both in service and billing — with another dealership in another city, I was apprehensive about starting anew here. I was wrong. These folks have treated me with courtesy, respect and kindness; (After receiving a jumpstart for my dead battery, I called them to ask about scheduling installation of a new one. "Bring it... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,333 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.