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720 Kenilworth Drive, Towson, MD, 21204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 7:00 p.m. | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 4:30 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
"Fantastic experience! We’ve bought all but one of our..." Fantastic experience! We’ve bought all but one of our Mini’s there, and will purchase again in future. The service department is amazing! Allen Rolocut is always friendly and efficient, and most importantly ensures our cars always come out driving perfectly! Absolutely recommend!
Business response:
Thank you for your kind words about Allen and our service department. We're lucky to have you in our MINI of Baltimore family.
"Was looking for a quality used Mini. They had several to..." Was looking for a quality used Mini. They had several to look at. Was greeted by Jeff. After testing driving three. The last one was the favorite. Decided to take a day to think it over. Jeff was very helpful and so not pushy. Decided to purchase. Couldn’t have been easier. Would highly recommend this dealership. Very professional and friendly. Jeff was awesome.
Business response:
Hi CB, Thank you for the great review. We are so glad to read that Jeff made your experience A++! We appreciate your recommendation and thank you for choosing MINI of Baltimore! Happy Motoring!
"Yoni took care of my maintenance appointment. Car came..." Yoni took care of my maintenance appointment. Car came out sparkling and runs so well. So appreciate the new wiper blades, it made a big difference driving home in the rain. Also battery in key fob is good peace of mind.
Business response:
Hi Sharon, Thank you for your 5-star rating! We're glad Yoni made servicing your vehicle such a fantastic experience. Thank you for choosing MINI of Baltimore!
"After I lost my favorite service manager at Annapolis..." After I lost my favorite service manager at Annapolis Mini I returned to Mini of BAltimore County and had the good fortune of being paired Up with Yoni Baron. He has handled my regular services as well as a brake replacement under (extended) warranty and he is extremely helpful and friendly and very easy to work with. I highly recommend him and BCMini service department.
Business response:
Thank you so much for your recommendation. We're glad that you gave us a chance to service your MINI. We're lucky to have you in our MINI Baltimore family!
"The service in the Baltimore mini dealership was..." The service in the Baltimore mini dealership was remarkable compared to the service I received in the Annapolis mini dealership. I started with Annapolis but had to come over to Baltimore service to correct the problem.
Business response:
Hi Doug, We're so glad we could make your service experience so incredible! We're glad we could earn your trust and keep it...that's how we do business at MINI of Baltimore!
"As always, Yoni and his team provided me great service..." As always, Yoni and his team provided me great service and inspection on my MINI. They found engine mount was broken during inspection. This was unexpected unfortunate expense to fix for me but they showed what is issue with video and explained in detail over the phone to make me clear. This experience was very good. I always appreciate their service.
Business response:
Hi Tommy, From all of us a MINI of Baltimore, thank you for leaving such fantastic feedback! Your complete satisfaction is our goal! Thanks for choosing Yoni and our MINI of Baltimore team for your service needs!
"This dealership is the best. I am always confident when..." This dealership is the best. I am always confident when I have to take my car there. I am treated so well by Allen Rolocut and know that he will always see that my mini problems are solved. He is the best. I was very impressed by the recent video , with the mechanic Illustrating his checking every part of my car and pointing out what had to be done. Both my husband and I were blown away by this video . Mini of Baltimore has emphasized on so many ways their views ce... read more
Business response:
It was truly refreshing to read your feedback. It's our number one priority to make your experience 5-star, every time! You're spot on about Allen - he is a true asset to our company. Thank you for sharing your positive feedback. We're lucky to have you in our MINI family!
"Jonathan (Yoni) Baron is great! So easy to deal with, so..." Jonathan (Yoni) Baron is great! So easy to deal with, so knowledgeable & friendly! He kept me informed. Mini of Baltimore is great. Vehicle Techs do a superb job!
Business response:
Thank you so much for taking a moment to leave your feedback. We're so glad you have been pleased with Yoni's high level of service!
"I always have a good experience when I go to have my car..." I always have a good experience when I go to have my car serviced. The one thing I love is that I truly feel like family. On my last visit it was my birthday, Yani( who I just luv) greated me with a happy birthday. Also when we go over the car he makes me feel like I am his only customer by call me by name.. Even when I say hello to the gentleman who sold us the car, he also gives me that family feeling. Smiles throughout the dealership always. If you have a mini,... read more
Business response:
Thank you for your 5-star feedback. We're so glad that you are part of our MINI family! We truly appreciate your review and thank you for choosing MINI of Baltimore.
MINI has a 4.9 star rating with 2,859 reviews.
MINI is closed now. It will open at 7:30 a.m.