MINI

juneleung620 

on DealerRater

12 years ago

Ruby, she is absolute friendly and helpful. I am a New Yorker. I have to take the train and transfer to bus to get to their dealership. Ruby offered to give me a ride from train station to dealership. Also they are very honest with the price and offer. Whatever, they told you on the phone, they would give it to you. Other dealership may quote you a cheaper price thru the phone then give you extra several thousand dollars fee when you are at the dealership. Ruby offered me the floor mat, when i returned the dealership for reg... read more

MelissaO 

on DealerRater

12 years ago

I could not have been more pleased with the service I received from Ruby King at Prestige Mini. From the minute I spoke to her on the phone, she was dedicated in assisting me with my goal of purchasing the Countryman. When my husband and I arrived at the dealership, we found the atmosphere was very inviting and laid back. Ruby could not have been more friendly and accommodating! There was not one moment when I felt pressured in to purchasing my Countryman. The process was effortless, thanks to Ruby. I told my husband on the ... read more

grnclover24 

on DealerRater

12 years ago

I had been looking at buy a mini for a few years and decided to pull the trigger and get details on purchasing one. There are only a few MINI dealers in New Jersey and I could have easily chosen to contact the one located closest to my house, but I went online to look at reviews first. i wanted this experience to be as pleasant as possible considering car buying can be stressful. The reviews about Ruby King and Prestige were all I could read about...and they were on point! I contacted Ruby via email and told her i was lookin... read more

darrio 

on DealerRater

12 years ago

Derek Bruno (Service Manager) is the best! He's a very understanding,competent and efficient service manager at Prestige MINI. He should've been here since day one! MINI needs employees like him. I'm so happy to have met and interacted with a guy like him that takes the time to listen and resolve my motoring issues with my JCW. I can guarantee anyone coming to him that their problems and issues will be resolved and handled! I love doing business with him. He's not only a service manager. He treats me like a family member. Pa... read more

Dtap17 

on DealerRater

12 years ago

Trustworthy and reputable. I recommend them highly and Spiro awesome. We are ready to purchase our 4th car . Come on down and the choices are great. 

abeckenstein 

on DealerRater

12 years ago

Our experience began with James, the salesman that we worked with. There were several errors made in paperwork that involved several rounds of emails and price changes that I was not happy with. That being said, we then were working with Ruby King who could not have been more professional, and my only regret is that she was not our primary contact. Ruby was always responsive to either email or phone calls immediately. She was friendly, answered all my questions. She took care of all the dealings involved with getting the new... read more

mellowgilbo1958 

on DealerRater

12 years ago

Ruby made the buying experience pleasurable rather than a pressure situation. She listened to what I wanted and was responsive to my inquiries. She took care of all the details including contacting the insurance company to switch over my insurance. She followed up after the sale and made me feel like a valued customer. 

lk119 

on DealerRater

12 years ago

For Erin, I give 5's all around. I did have other interactions with others that were less than 5's. Overall, a positive experience and I would recommend, especially Erin! 

kate6876 

on DealerRater

12 years ago

Suditi was really easy to work with. She walked me through the whole process of designing and purchasing my first mini. Made the experience very easy. She is very friendly and willing to help in any way. Suditi is very friendly and knows her stuff when it comes to answering questions about the mini.