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MINI
- Automotive
- Kennesaw, GA
About this business
Location details
2275 Barrett Lakes Blvd NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
Went to check out a car, was priced over KBB, called to make sure that they had some wiggle room. Well, get there and was treated like I had no idea of what the car cost, how they work, or how to drive! Ended up walking out after I was told “that will never happen” by Trey. Then was told that the car was being sent to auction, because they could sell the car, but 3 weeks later it’s still at dealer and they are still trying to sell over KBB. Overview treated like a I didn’t know anything because I was female and lied to about... read more
Business response:
Susan, we’re concerned by your review and would love the opportunity to have it addressed to you. Your satisfaction is extremely important to our company. Please reach out to me directly at 678-496-9565. Thank you, Jeff Mooring, General Manager
People at the dealership were nice, but the customers were the only ones there with masks on except the service manager. Sorry I need a dealership that follows some safety protocols.
UNETHICAL LIARS! Do not trust these guys! Mini of Kennesaw does not pay their bills. I sold my car over a month ago to them with a promise to pay in 20 days or less. They forgot to pay off my car and have done NOTHING but extend EMPTY promises (LIES) to pay. Now, they have my car and my money and I have NOTHING. Unemployed and suffering waiting for these deadbeats to do the right thing.
There is clearly a lack of communication between departments, management, and the customers. I’m just trying to save you folks the headache.
Business response:
Vincent, we’re very sorry for the less than perfect experience here at our dealership. I would love the chance to speak with you more about this experience. Please call me personally at 678-496-9565. Thank you, Mo Schnitzer, General Manager
ONE OF THE WORST CUSTOMER EXPERIENCES I'VE EVER HAD. I ordered a part for my Mini on a Friday and after a week i haven't received any information, I've written 3 emails that were never answered, when i called after saying my name i was put on hold for 3 hours and they never answered the hold, the only information is that the money i spent was paid to them. do yourself a favor and never buy from them.
Service department. Bolts missing in top of engine and broken cosmetics under hood.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.5 star rating with 1,661 reviews.
When is MINI open?
MINI is closed now. It will open at 1:00 p.m.