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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Getting a vehicle serviced is usually a hassle but not at Otto’s Mini. i was warmly greeted when I drove in. The waiting area was comfortable. And my car was nice and clean when I left,
Business response:
Hassle free, friendly service is our goal every time. Thanks for choosing Otto's MINI.
This was our 3rd scheduled service since owing our Mini. So far we have been happy with performance after servicing. Staff is friendly and tries to accommodate for time.
Business response:
Thank you for servicing with us. We do our best to earn your business every day.
Preston is always wonderful to work with. I typically try to wait while service is performed, but this visit took a little longer than normal. When Preston identified that my wait may be quite long, he put me into a courtesy car. Service is always top notch here. They are always very thorough and Preston is a wonderful service advisor.
Business response:
Great to hear Preston was able to assist you with courtesy transportation to make your visit more convenient. Thanks for choosing Otto's MINI.
I brought my car in for it's annual service. I travel over an hour to get to Ottos and they make it very easy. I get a loaner car and then i can leave to do the things I want to do while I wait for my car. They know I can't go back home so they make sure my car is done in a reasonable amount of time.
Business response:
Excellent. We try to make it easy and convenient. We know your time is valuable.
2nd Mini from Otto's. 2nd friendly, no pressure experience. 2nd time working with same people. If you're in the market for the Mini line, definitely stop by Otto's
Business response:
Thank you for your loyalty to Otto's MINI. We're happy to hear you have been so pleased.
We travel to Otto's because of their excellent customer service! It makes all of the difference. Good to know that if there is a problem, you can trust that Otto's staff will give you complete and trustworthy attention.
Business response:
We very much appreciate the extra distance you travel to service with us. Your trust means everything to us.
The service department let's you know what needs to be done to keep you and your car safe- from start to finish. Texts with diagnostics of your car.
Business response:
Thanks again for your long time loyalty to Otto's MINI. Great to hear we have delivered another successful visit.
From the salesman (Pete) to the service center everyone has been very professional and informational. Would recommend dealership to friends and family. What a fun car to drive
Business response:
Thank you so much! Your confidence in us is invaluable. Enjoy the spring motoring season.
The crew at Otto’s is top notch. I was advised of a recall on my vehicle and was told how long the process is expected to take. The personnel in all of the departments are laser focused on customer service. Good job Otto’s!!
Business response:
Awesome to hear - thank you! Our goal is Customer First every single time!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.