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MINI
- Automotive
- Oakhurst, NJ
About this business
Location details
2127 Highway 35, Oakhurst, NJ, 07755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"outstanding service and owner experience" From the moment of entry to exiting an outstanding service and owner experience. Service was performed as necessary exactly as discussed. A really good experience
Business response:
Thank you for taking the time to leave this thoughtful review. It is a pleasure to hear how well your experience went from start to finish. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Service" Needed oil change and estimate on windshield replacement. She was friendly, courteous and very helpful and efficient. She seemed genuinely eager to help me and ensure the service was correct
Business response:
Thank you for taking the time to leave this thoughtful review! We're happy to hear that your experience while working with Danielle. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Knowledgeable and friendly" Very helpful and caring. Pro duct knowledge excellent and timely repair and performed well, All employees friendly and helpful. Loaner car a great tool to insure customer loyalty.
Business response:
Thank you for taking the time to leave this thoughtful review and positive feedback. It is a pleasure to hear how well your experience went while visiting our dealership. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Joy over Fear" I bought my first Mini from Mini of Monmouth and it was a wonderful experience. I had just finished paying off that car when a sudden rain storm flooded it and it was deemed totaled by my insurance adjuster. I needed a car quickly and was fearful of being in a bad situation. Matt Lipstein and the entire Mini team that helped me, Kyle, Kevin and Danielle turned my fears into a joyful experience! My new Mini Cooper red convertible has put a big smile on my face that won’t go away! I love it!??🚘
Business response:
Thank you for taking the time to leave this thoughtful review on your first visit at MINI of Monmouth. We're so happy to hear that our team was of great help throughout the process. We hope you're enjoying your new MINI Cooper Convertible! We look forward to seeing you in the future!
"Service Visit of May 24, 2018" Recent service visit was outstanding-made an appointment within a few days of my initial call, service issue was resolved and 100% satisfied. Kevin and Danielle were a pleasure to deal with as usual.
Business response:
Thank you for providing us with this positive feedback! We're so happy to hear that your service experience was outstanding and that Kevin and Danielle were of great help throughout the process. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Excellent, honest service! " We have three Minis and finally found a knowledgable dealership. From our initial experience in the order and purchase of our third Mini from Mike Sullivan to the service and repair of our other two Minis with Danielle Hickman-Schmidt, customer service is always the priority. Honesty, integrity and fair dealing are the norm. They truly epitomize the Ray Catena core belief, "you take care of your life and family, we'll take care of your car"
Business response:
Thank you for taking the time to leave this thoughtful review. It is a pleasure to hear how your overall experience at MINI of Monmouth was such a success. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"Mini of Monmouth... second purchase " Mini of Monmouth has excellent staff members. The vehicles are well engineered. The BMW three cylinder turbo engine and transmission provide good acceleration and a smooth ride. These cars are fun to drive.
Business response:
Thank you for providing us with this positive feedback! We're so happy to hear that our staff was of great help during your visit! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"AWESOME!" I have been thrilled with the service at Mini of Monmouth. The last visit was an emergency visit with no prior appointment. I was in and out in 45 minutes! Amazing!
Business response:
Thank you for this positive feedback on your recent visit to our service department! We're so happy to hear that your experience was quick and easy! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
"NOT typical customer service" I've been using Catena in Oakhurst for scheduled service and warranty work since I moved here. I've been totally blown away each time. I almost look forward to going (free coffee and breakfast lol). Warranty issues were handled easily and maintenance priced reasonably. I'm not 100% sure I want my next new car to be a mini, but this service dept could end up selling me one. Outstanding.
Business response:
Thank you for providing us with this positive feedback on your service experience! It is a pleasure to hear how well your visits have gone. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 1,122 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.