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MINI
- Automotive
- Houston, TX
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
10000 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
xxxx poor customer service! New not DAMAGED Please My new vehicle turned out to be a damaged vehicle and that damage was covered up. I was treated like a xxxxx who should be happy BMW let me have a vehicle. Service manager and general manager are full of xxxx! The absolute worst customer service. Loaner car was filthy, got my car back filthy with footprints in the inside door. So they apparently don?t give a xxxx about how they treat your vehicle. Took my car in fir service because water was coming through the window and lea... read more
Disregarded after final sale Made several attempts to contact manager regarding 2nd key to vehicle we purchased. Have not received call back. Left messages for salesman, finance director and GSM to no avail. Spoke with Matthew in finance, but he is only able to forward messages
DO NOT BUY HERE AT ALL! NO CUSTOMER LOYALTY I spent 100k on a new M550xi and the moment I signed and took delivery. Enrique basically pushed me out the door. No instructions at all on this car. When I asked questions, he really wasn't sure. Stated that they no longer employed technologist to help with delivery. That was really disappointing. The only thing we accomplished was is that he was tired and yawning and ready to go home early. I sent emails to the general manager and got no reply. When they came to pick up my car to... read more
Terrible service Scheduled an appointment to test drive a vehicle, but vehicle was not ready. Had already previously stated that we were out of the city and it would be a 4 hour drive to come down. Salesman was hostile and aggressive and not once did he seem enthusiastic to sell us the car. At times felt judged and looked to us like this sale was not worth his time. Salesman drove to the vehicle that was in the shop so we could inspect it, drove recklessly with no seatbelt whilst my parents were onboard. When we finally got ... read more
Terrible Customer Service Terrible customer service. I understand there is currently a snowstorm affecting the area, but another out of state customer was able to purchase the vehicle I had my eyes on, so there should be no excuse for their sluggishness for me. First had contact with Erica, who told me she had to get numbers from her manager, since I was an out of state buyer. Waited until the next day, when I received a text and voicemail from David. Responded to the text and also called David back at his number multiple ti... read more
David Chu Excellent Salesman David Chu excellent Salesman and customer service ..but on the other hand Mr Savage ran my credit through numerous company?s without Running me through BMW at all.. for whatever reason I felt profiled by Mr Savage and I felted discouraged with the interest rates that they had provided me with causing me to choose a car that I didn?t want because of the price when I could have got the car I really wanted .I stated to them that I wanted to be ran through BMW first because of the incentives they wer... read more
bad service i bought brand new vehicle from them from out of state. When the car delivered to me. It had 1/4 of gas in the tank, wrappers in the glove compartment. car dirty inside and out. Dead bugs on the outside of the vehicle. IT WAS ENCLOSED TRANSPORTATION. spoke to manager no ownership of responsibility. tried to deflect blame and put it on a transportation company.
2015 Cadillac Escalade I bought a 2015 Cadillac Escalade online and had it shipped to Wisconsin. Curtis handled the transaction very professionally. When the vehicle arrived the Cue entertainment center touch screen was not working. I communicated this problem to Momentum BMW and Tommy responded to provide an estimate and send it via email to him. I emailed the service quote ($1000) and there has been zero communication on his end. Consequently, I will be rating the dealership negatively as this item should have been fixed b... read more
Lack of humanity I stopped with my daughter to ask some info after my son died in a car crash few hours after leaving the service department. We told a salesman the purpose of our visit and he said, “everyone is in a meeting”. He handed the 800 number of BMW and walked away. I may never buy another BMW
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.7 star rating with 3,838 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.