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MINI
- Automotive
- Houston, TX
About this business
Location details
10000 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Took over 5 hours to buy a car Momentum BMW in Houston is a very large dealership and a relatively new facility. When you buy a car there you are forced to also buy fabric/paint protection and anti-thief products. They have already been applied to the vehicle so they cannot be undone. They did remove the fabric/paint product from my final price but I do not have the warranty. This is so silly because it has already been applied to the car. This indicates how much profit they make. But the worst part of my experience with Mom... read more
Business response:
We would like the opportunity to address your concerns. Please reach out to us directly at (855) 645-6452 when you have a chance. Thank you, and we look forward to hearing from you.
Wouldn?t recommend The guy trynna sell me the car was nice but the dealership as a whole wasn?t a good experience. I was pre approved for everything but they wouldn?t take it and wanted me to do it through them and put a down payment. It seemed like every time i though i was gonna get the car there was a problem and it just got frustrating. So I bought a car through another dealership and it was a smooth process and not a problematic and walked out with my car the same day, without having any problems.
Worst buying experience ever. Process was too long, I was ignored by the sales rep who to this day hasn't responded to any emails, calls or texts after the paperwork was signed. Not even to say thanks for her having to do nothing. I found the car and cut a check. Promised delivery to my house and it didn't show. Nobody could tell me why until the end of the day. Couldn't find the check I overnighted and sent tracking info to them. So even getting the car a day late there has been 0 response from the sales rep. Gets commissio... read more
Business response:
Stephen Savina, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (855) 645-6452 at your earliest convenience and we will do our best to resolve this with you.
Used car purchase experience Very poor after sale service and follow up by company management. Will never buy from this dealership again will never recommend or use repair services. Though the sales person did a great job.
Business response:
Andrei Struneuski, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (855) 645-6452 at your earliest convenience and we will do our best to resolve this with you.
Customer everything seemes fair they helped me out by gettint out of my broken down car.
Business response:
Hi Dimitri Ysalde! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
Car was not wash and have to call to get the status of... Car was not wash and have to call to get the status of car. They where better before moving to new location. Bigger is not better.
Purchase of X5 at Momentum on SW Freeway. The buying process took much too long--hours. We paid by check, so need for you to work with lender. Hard to understand.
Business response:
Hello Lenox Reed, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
CARS.COM REVIEW I WAS A LITTLE UNEASEY ABOUT HOW LONG IT TOOK TO CLOSE THIS DEAL BECAUSE I WAS ALREADY APPROVED BEFORE I CAME IN I HAD A 11:00 AM APPOINTMENT I ARRIVED ABOUT 11:20 AND IT REALLY WAS TOO LONG AFTER 4:00PM
Mr jamal The second car I bought from them they try any way to get it done Job well done
Business response:
Jamal Naseralla, we really appreciate your positive review!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.7 star rating with 3,838 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.