MINI

AmyFowler 

on DealerRater

12 years ago

I went to the dealership looking for a replacement for the car I had been driving for 9 years. I made contact through the MINI of Grand Rapids website because I had wanted a MINI for a long time and was set up with Shaun for a test drive. Shaun was very helpful, informative, answered a lot of questions I had and kept in touch with me until I found the car I wanted. He went above and beyond to be sure I was satisfied with my purchase. He made the experience very pleasant and I would highly recommend him to anyone looking to p... read more

mike313153 

on DealerRater

12 years ago

We were in Grand Rapids for business, and before our arrival had viewed a 2014 diesel 328d online that we were interested in checking out. When we arrived at Sharpe we were not initially able to locate the vehicle on the lot. Upon entering the dealership we came in contact with Quentin and explained to him what vehicle we were looking for. Right away he went out and located the car we were interested in and brought it to the front door for our inspection. Realizing that the car we were looking at online did not have the opti... read more

MSchoenborn 

on DealerRater

12 years ago

I had previously (about 2 years ago) bought a Mini Clubman demo as a surprise for my husband after a test drive and Shaun not only made the transaction quick and smooth but he also kept my secret. His knowledge and expertise with the Mini brand was excellent, so when my husband decided to return the favor and purchase me a new Mini we went right over to Sharpe to talk with Shaun. We were looking for a 2013 All Wheel Countryman S in a specific color with a lot of options that I decided it must have. Shaun took down all the in... read more

CD2013 

on DealerRater

12 years ago

I was nervous about buying my first car, but Quentin put me at ease. He took the time to listen to what I was looking for in a vehicle and exceeded everything I asked for. He made the process so seamless and easy. He took care of everything - all I had to do was enjoy my new car! I would highly recommend him to anyone looking for a car - new or used. Thank you for making me feel completely comfortable with making such a large purchase! I could not be happier! 

TPotjer 

on DealerRater

12 years ago

The service was exceptional. Dave is personable, knowledgeable, and was great to work with. The first jaguar I considered (which he brought to my office for me to test drive) wasn't roomy enough, so Dave showed me another roomier version. I ended up purchasing this model and am very satisfied. 

dlock1 

on DealerRater

12 years ago

My wife and I just leased a 2013 535i Gran Torino with which we were assisted by Todd Kerkstra in the process. WIth myself on the road quite a bit for work, Todd was flexible and worked around my schedule, getting some of the paperwork done via electronic documents and accomodating our unique situation. When it came time for receipt of the vehicle, Todd took time to really explain as much of the features of the car as possible before we left the dealership that evening- and even gave an additonal tutorial to me upon returnin... read more

Sharpe2 

on DealerRater

12 years ago

My wife and I recently took delivery of our new BMW 5 Series from Sharpe BMW. This is our second BMW from Sharpe. Both times we worked with Dan Erdei, Client Advisor, and Bryan Dandurand, Sales Manager. Dan and Bryan did an excellent job putting together and finalizing our first and our most recent deal. We continue to be very happy with our experience at Sharpe. Dan and Bryan are a pleasure to work with. 

RyanNelson 

on DealerRater

12 years ago

My familiy (wife and 2 young children) were in need of a replacement vehicle. We had been to 3 other dealers looking that day with a terrible experience at the first stop. I had almost given up for the day but we were driving by and stopped for 1 last stop. My wife and I were walking down the rows looking at there stock. Shaun came out the door and asked if we needed anything and we said we were just looking and he simply said ok and to let him know if we had any questions. That was the 1st thing I immediately noticed, they ... read more

signals 

on DealerRater

12 years ago

I decided that I wanted to buy a BMW 335is, and while doing the research about it I realized that 2013 was the last year for them, and there will be no 2014 replacement. So, I went to see Dan at Sharpe BMW in Grand Rapids. Of course he did not have one in his inventory because it's August of 2013, and told me that a new one could no longer be ordered because the 2014s are starting to arrive. He did, however go out of his way to search other dealer inventories and managed to find 3 left in the entire country. One was configur... read more