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Morristown Chevrolet
- Car Dealers
- Morristown, TN
About this business
Location details
5320 W Andrew Johnson Hwy, Morristown, TN, 37814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Would never recommend this place to anyone. Bought our mini van back in July. The vans lock was broken but they said they would order the park and fix it at no charge to us. Well it’s still not fixed and every appointment we make to have it fix they can never find the part. We have to drive an hour every time we go there. We have had 3 appointments so far. We have called and no one can even find where anyone has ordered the part. Chad Wolfe is who helped us and he keeps telling us he will get this fix for us but he never cal... read more
Business response:
We take your feedback seriously. Please contact us at (423) 714-7543 to address the issues.
Purchased a truck from them 6 weeks ago, been to their service department 4 times. Bought what I was told was a bumper to bumper 3 year unlimited mileage warranty and this last time was told warranty didn’t cover the item being replaced. Come to find out it wasn’t a bumper to bumper warranty.
My sister purchased a used car from Morristown Chevrolet a few days ago and the check engine light came on before she left the lot. They wanted over 900.00 to fix the problem and later my sister looked the defective part up online….it costs 35.00!
Business response:
Thank you for bringing this to our attention. We value your feedback and will look into this matter further.
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Service department/manager cannot be trusted. I purchased one new truck from them but will never buy another.
Business response:
We sincerely apologize for any inconvenience you may have experienced with our service department. We take your concerns seriously and would like to address them. We encourage you to reach out to us directly at (423) 714-7543 so we can better understand your situation.
This place sucks! They definitely know how to lie.
Business response:
Thank you for sharing your concerns. We strive to provide honest and transparent service at Morristown Chevrolet. Please contact us at (423) 714-7543 to discuss your experience further.
Do not buy a car from them and definitely don’t get there warranty. Bought a car for $25,000 and we have already spent $12,000 in repair!!!!!! I truly stress to you….please take your business somewhere else. I don’t want anyone go through what we have been through.
Business response:
We sincerely apologize for any inconvenience you have experienced with your car and warranty. We understand your frustration and take your concerns very seriously. Our goal is to ensure customer satisfaction, and we would like the opportunity to address this situation directly. Please contact us at (423) 714-7543 so we can discuss your specific concerns in detail, review your warranty coverage, and work towards finding an appropriate resolution. We are committed to making this right and hope to hear from you soon.
This place can't even issue a second temp tag, when the tag expires. How does the state even let them keep their dealer license.
Frequently asked questions about Morristown Chevrolet
How is Morristown Chevrolet rated?
Morristown Chevrolet has a 4.3 star rating with 1,791 reviews.
When is Morristown Chevrolet open?
Morristown Chevrolet is closed now. It will open tomorrow at 9:00 a.m.