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1225 Weisgarber Road,, Suite 260, Knoxville, TN, 37909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tanya did a wonderful job of shepherding us through the process of getting a mortgage for our new home. She made certain that we completed all documents quickly and correctly, always answered any questions we had in a timely manner, and helped us feel secure during the entire process. I would definitely recommend Tanya and would work with her again if the opportunity arises.
Business response:
Thank you so much for sharing your feedback with us! We really appreciate your recommendation and we would be thrilled to work with you again in the future.
We had such a great experience working with Kim when we purchased our home a few years ago, she was the first person we called when we went to sell and purchase our next home. She is open and honest while she walks you through the process and works with you to make sure everything stays on track. We had called Kim about refinancing and recasting options previously, and she was very helpful.
Business response:
Hi, Tom, thank you for sharing your experience with us! We’re thrilled to hear Kim was able to help you with your purchases and refinance. Have a great day!
Frank Myers loan officer specialist was amazing and patient with me. He knows what is needed and he was on it on day one. Expedited my loan process headache free. He got my certificate of eligibility from Department of Veterans for me and ordered VA appraisal and explained everything to me and kept following up with me to inform me the process. I would definitely recommend him and his team yo anyone i know that is looking to buy a house and a loan.
Business response:
Thank you so much for sharing your feedback with us, Mohammed! We really appreciate your recommendation and we would be thrilled to work with you again in the future.
Mary, Madison, and the team at Mortgage Investors Group were fantastic and truly went about and beyond to help us purchase a home. They were great at problem solving and keeping everything on track for a timely closing even over the holidays. I would highly recommend them to friends and family!
Business response:
We love to hear about customer experiences, so thank you for sharing yours! It was a pleasure working with you, and we hope you’re enjoying your new home.
Amanda was recommended by a friend who had worked with her previously. I am very happy to say I had a very pleasant experience working with her. I was a first time home buyer and Amanda was extremely patient in explaining the process to me. She worked with me and simplified the daunting task of financing my home, from extremely short turnaround times and prompt responses on pre-approval all the way to home closing. Furthermore, I was kept informed of where we were in the process each step of the way. My mortgage was complete... read more
Business response:
Thank you so much for sharing your feedback with us, Gaurav! We really appreciate your recommendation and we would be thrilled to work with you again in the future.
In my initial call with Jessica, I found her to be welcoming and patient with this first-time homebuyer who peppered with questions. I've often heard people say you've not purchased a home until you feel intimidated and invaded by the loan process. This was most certainly was not the case with Jessica and her support team. Jessica presented me with options for my mortgage and "ran the numbers" with each option to help me feel confident with a decision that led me to choosing Mortgage Investors over my own bank whom I've been... read more
Business response:
Thank you for sharing your experience with us! We’re thrilled to hear Jessica was able to help you every step of the way, and we hope you’re enjoying your new home!
If you want someone who will stay on top of ALL THE NUMBERS for you, but also feel like a new friend, look no further than Terre Webb and her team at Mortgage Investors Group. With the housing market on overdrive, COVID 19 concerns worrying everyone, and my own life facing upheaval, the process of purchasing a new home right now COULD have been much more stressful than it turned out to be, thanks to Terre. Such a genuine, caring person, plus all the experience and dedication you need!
Business response:
Thank you for sharing your experience with us! Thank you so much for the kind words. I love what I do and know it can be a stressful time for folks. You were a joy to work with and I count you as a blessing in 2020!
To anyone who wants to work with this company, you have come to the BEST place. The professionalism was 2nd to none. I worked directly with Madi Archer throughout the entire process of purchasing our forever home, from long distance. It all happened flawlessly. Madi is a GEM! She will answer text, call you back promptly, and we even communicated after hours sometimes. She was there for me the entire process. She is so super friendly, and made me feel at ease through this. She answered every question I ever had without hesita... read more
Business response:
Wow, thank you for leaving such a great review! Congratulations, and we hope you're enjoying your forever home!
Suzanne made the process incredibly easy, especially for a first-time buyer who is also self-employed. We also had a short time to close (24 days) and made it with a day to spare. Communication with my original lender, TVA, was frustratingly impossible, but Suzanna was easy to get a hold of when I had questions.
Business response:
Hi, Felicia. Thank you for sharing your experience with us! We’re thrilled to hear Suzanne was able to help you every step of the way, and we hope you’re enjoying your new home!
Mortgage Investors Group has a 5 star rating with 3,603 reviews.
Mortgage Investors Group is closed now. It will open at 8:30 a.m.