Mountainside Fitness

Tyler W. 

on Yelp

a year ago

rude service and bad equipment compared to other mountainside. Not to mention many of the regulars there are inconsiderate and rude as well 

Brock A. 

on Yelp

a year ago

Cheap membership, cheap customer service. Sayshia at the daycare is unbearable with her power tripping. I had enough of my kids crying every single time I go there because of her. She was on another one of her power tripping today and didn't let me see my kids past the gate. I asked her to open the gate and said no and I said I need to get to my kids who were in the bouncy house. Grabbed the manager to open it which she said was absolutely not ok for her to do that. But I do want to say Thank you because if it wasn't for her... read more

Joseph N. 

on Yelp

2 years ago

Gym itself is pretty nice. Membership gets you access to all locations across the valley, each offering a variety of equipment & classes. However cancelation is terrible. I am only in Phoenix part time and they fail to explain the month-month membership has auto re-bill. After moving out of AZ and noticing the first charge, I called them asking to cancel my membership. The issue should have been resolved. It was not. Further charges have been accrued in addition to "annual fees" of an extra $30. All of this after demanding t... read more

ciara b. 

on Yelp

2 years ago

Excellent excellent excellent not one complaint SERIOUSLY. I am not a big gym goer and never thought I would be the person in the gym weekly but with such an amazing vibe and safe space how could I not come 

Jennifer C. 

on Yelp

2 years ago

Nice facility but billing / cancellation is terrible and if you are a snowbird they make no special accommodations to assist you w/ fine print or explaining that the PT department is completely separate from gym. Manager of PT department is very proud of his position and will tell you so when you go to question him directly about additional charges, also makes sure to voice how he goes above & beyond to help clients..."that's why I was put in the position", but when the daughter asks a question while standing next to her sen... read more

Ciara B. 

on Yelp

2 years ago

I absolutely love love this gym me and my kids come literally 6 days a week. The staff is super friendly and always open to helping out. Very clean gym, safe and over all just amazing experience. Side note: when I would go to previous gyms I would feel out of place or like a was in a competition. This gym doesn't feel like that you will meet people of all ages and body types and feel very welcomed. 

Katie R. 

on Yelp

2 years ago

I like this gym. My son loves the kids club. I like the group fitness classes. Clean facilities. I just wish there was more fitness classes at the following times: 1) weekday mornings other than 5:30am but still before 8:30am. I cannot get up as early as 5:30am but wouldn't mind fitting something in before work starts. Something like 6:30am or 7am start 2) a weekday during lunch break, like noon 3) Friday after work like 5:30pm 

Carrie Ann R. 

on Yelp

2 years ago

BE CAUTIOUS WHEN STARTING PERSONAL TRAINING. I PAID $1150 FOR 1 MONTH OF SESSIONS. I restarted my membership in Ahwatukee a few months ago. During my very first day I met with a few trainers, and we discussed what it would cost to have a personal trainer. I was told it was going to cost $382 dollars for 2 times a week/30 min sessions for 1 month. I was very excited but cautious. So I stated that I wanted to meet at the end of that first month and discuss how things were going. I wanted to be certain this would work with my V... read more

Tom H. 

on Yelp

2 years ago

House bill 2697 was signed into law by the governor of Arizona to enable people to cancel their gym memberships via email when I attempted to do this I was told they don't follow this law because my contract was signed before the law I can find no documentation about grandfathering in old gym memberships. This place is criminal. I am contacting the attorney generals office to take further action.