Mountainside Fitness

Teresa S. 

on Yelp

2 years ago

HIIT with Ryan and muscle with Kasey is amazing! Spin is fun. Facility is roomy and clean. Happy with the classes! 

Katie L. 

on Yelp

2 years ago

I went into the gym to cancel my membership for health reasons and was pushed into "freezing" my membership instead of cancelling. You cannot call or cancel online you must physically go in. The membership was then re-activated after several months, and at that time I was still not cleared to work out. Again, I had to physically go in to ask them to cancel it, and to please refund the month they had charged me for the unused month I wouldn't be able to use, and they refused to refund it. As a small business owner, I would ne... read more

Tamarra M. 

on Yelp

2 years ago

Love this gym! Clean and organized. The classes are great and towels are always available. I've never come in and not received a "enjoy your workout" And a "have a good day" when I leave. 

Jeremy L. 

on Yelp

2 years ago

Terrible place and worst customer service. Gentleman at the front has a BAD attitude. We are here to work out, we are trying to be healthy and trying to live a better life. It's not up to you to turn people away based on how they look in appear. You don't know how we are. I recommend EOS. Even esporta... The only redeeming quality about the fitness center is the bathrooms, and the three rooms that they offer fitness classes. The juice bar makes a mean protein shake. 

Chris M. 

on Yelp

2 years ago

Absolutely terrible customer service. Was supposed to be signed up on a couples membership that would cancel out two months after use due to living out of the country majority of the year. My wife and I were actually signed up on two individual memberships that never ended up being canceled out. We have now been hit for over $300 in charges in membership dues and fees. Will definitely never go back there and I will make sure I spread the word around. It's a good gym too bad it has idiots running the place. 

Cheri E. 

on Yelp

3 years ago

Warning. Watch your credit card bill after you have canceled your personal trainer. Three months has past and Hannah has started billing again. She said there was not a cancellation form on file. After phones calls and going into the gym she amazing found the form in another file. I also experienced a employee using my credit card to let another member card on my account. Best advice is to make sure that the people who work at the gym get the credit card number off your file when you are not a member. 

Kyle N. 

on Yelp

3 years ago

I sent an email to the general manager of Mountainside Ahwatukee and asked for a recycle bin. She sent a reply back about taking out the trash more promptly. I responded back to clarify again, no I just want a simple recycle bin. This gym sends ridiculous amounts of plastic to the landfill every day. No recycle bin showed up. No follow up email arrived to circle back on if she could get a simple recycle bin. This is really gross and needs to stop. I actually like working out at this gym. If they fix the problem, I wi... read more

Cristina F. 

on Yelp

3 years ago

Very clean gym with well kept machines! There are many machines to choose from and the smoothies at the smoothie bar up front are delicious! 

Kelly B. 

on Yelp

4 years ago

I just got vaccinated so back to the gym I have gone. This review is from my experience the first week of being a member. They keep everything really clean. It's a great facility. They have a lot of machines and a good variety of machines as well. They have a great selection of classes. A spin studio. Yoga studio. I love a steam room so I'm happy they have that. And towel service taboot. So far I have no complaints.