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401 E Jefferson St, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 3:00 p.m. |
I was moving away from this location. I needed to cancel my membership. I walked in to cancel during my normal gym time (early AM), but they weren't able to, someone else had to be there to do it (manager maybe, I wasn't quite sure). But okay - no big deal. I call later that week because I'm having a hard time getting in when the manager is there; hoping I can just do this over the phone. Nope - I need to come in. Again, okay not a big deal. While on the phone they remind me I had a year-contract so I'll have to pay some per... read more
Business response:
Jeremy, we understand your frustration and apologize for any miscommunication on our end. Our GM has reached out to you and your wife and straightened things out with your account so that you are only charged for the buyout portion of your agreement. If you have any additional concerns, please do not hesitate to send a DM or write us at marketing@mountainsidefitness.com
I am absolutely in love with this gym it's in a good location and typically very quiet. The staff are all very sweet and helpful. As frequently as I've come to the gym the only issue I have is with one individual slamming the weights. I've called up there to complain and still nothing has been done and I feel it's because he's one of the trainers at this location. I understand putting in work at the gym and lifting heavy but there are signs all over the gym that explain that slamming the weights is not allowed and I feel as ... read more
Business response:
Ashley, thank you for sharing your concerns with us. We will bring this to our General Manager's attention and have someone reach out to you personally. We are very glad to hear you love the club and are having an overall great experience. We truly value you as a Member.
Wow, what a cool Mountainside fitness. I've been to a few locations throughout the valley and this one is my favorite. They have all the right machines and the decor has a very tranquil feel. I took the noon yoga class with Angela H. Angela is a very experienced and hands-on teacher pretty much A-mazing! We did a ton of deep stretch work. She gives modifications for beginners and advanced Yogis alike. I really enjoyed at the end how she gave a neck and leg adjustment along with a shoulder press to really deepen into shavasan... read more
Business response:
Laura, We appreciate you taking the time to review our Tempe club. It does have a very cool vibe with views of Tempe Town Lake, noting that Members can also rent bikes and do some cardio outside. We are so glad to hear you enjoyed Angela's yoga class. For more yoga options, look out for Sunrise yoga to make a return to our Tempe club, and set your intention for the day by enjoying a Flow Yoga class outside on the grass. Thanks for being a Member, and if you ever need anything - just ask our staff!
I'm a frequent visitor at this location specifically and really enjoy It here. The staff is really friendly and some of them know my name already. The times that I visit this location work really well for me because it's never packed! We also get private parking for this gym but you must see the front desk to get a sticker for your windshield. Also, there shakes are the bomb! I definitely recommend the chunkey monkey.
Business response:
Thanks Jonathan, we are glad to see you taking advantage of our downtown location and enjoying your time there. Appreciate you being a member of Mountainside Fitness and choosing us as your place to workout. If you ever need anything, please let our staff know if they can assist
Best gym downtown! I love that everyone is so friendly & inviting every time I go in . The front desk staff is always so sweet , love being greeted by cierra in the AM & Kim in the afternoon. customer service is everything!
Business response:
Thanks Anette! We appreciate the kind words and really glad to hear you are enjoying your membership. Happy to have you as part of the Mountainside Fitness Family. If there is anything we can assist you with in the future, please let our staff know.
I have been a member with mountainside for a four years. Really like the gym but must comment on the cleanliness of the Jefferson location. Cardio equipment, stairs, treadmill, climbers need a thorough wipe down. I have to say really disgusting and looks like no one other than clientele are wiping down. I'm hoping management takes the criticism as an call to action
Place is great! Never too crowded and staff is supee friendly. It's a little on the small side and some of the cardio equipment could use some updating.
Great staff, clean gym and not too busy & on top of all that Emilio makes a mean smoothie....
Business response:
Thanks Conrad! We appreciate you as a member. Please let us know if there is every anything we can do to make your time at Mountainside Fitness the best it can be.
*Guest Pass for non AZ Resident* When you sign up for the free pass online, you don't find out until the email that you have to be an AZ resident. I called up the location and spoke with Emilio Garcia the Assistant Manager and he said its $15 for the day which isn't bad. In person sign up was 5 minutes and he hooked it up with a free locker. The gym a small one but kinda cozy? Never really said that about a gym before. The locker room and showers were really clean and nice which is insanely rare to see. I went in around 6 pm... read more
Business response:
Daanyall, thank you for sharing your experience on Yelp. We are happy to hear you had time to stop by and get your workout in at a Mountainside Fitness while visiting Phoenix. Please come back and see us next time you are in town.
Mountainside Fitness has a 4.2 star rating with 370 reviews.
Mountainside Fitness is closed now. It will open at 4:30 a.m.