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Mountainside Fitness

4.2

About this business

Location details

401 E Jefferson St, Phoenix, AZ, 85004, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 3:00 p.m.
4.2370 reviews
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Nate B.'s profile image
Nate B. 
rating
9 years ago

It's nice. Not crowded at all and comes with that steam room. gym is separated with weights on bottom floor and then spin and studio upstairs. 

Darrin D.'s profile image
Darrin D. 
rating
9 years ago

After canceling my membership with an employee at this location. I now am getting calls and emails about a past due balance. I joined as month to month and was informed from an employee that he canceled my membership. Now I'm past due and they are sending me delinquent bills. I would highly avoid this gym for getting wrong information from multiple employees. 

Maria S.'s profile image
Maria S. 
rating
9 years ago

By far the best gym downtown. I worked out there for about 9 months. I would go in the morning when they would open, work out, shower and dress for work at the gym. I work downtown. It was great. The facilities were stellar. I was very happy with this gym. But I had to give it up because at least 7 times in that 9 month period the gym didn't open when it was supposed to as the staff member didn't show. Sometimes another person would show to open the gym 20-30 minutes late. Most of the time I don't know when the gym opened a... read more

Business response:

Hello, My name is Jeremy Givens and I am the General Manager of the Chase Field Mountainside Fitness. First and foremost I wanted to thank you being a mountainside member. We appreciate your business and positive feedback. I wanted to take the time to write you an apology if you have ever been inconvenienced on our part. When being a Mountainside member you should expect a comfortable and clean environment. For me, being the General Manager of Chase Field, I hold myself as well as my staff to high standard to ensure th... read more

Anthony R.'s profile image
Anthony R. 
rating
9 years ago

Behind the facade of the glitz and glamour of these clubs comes with a price and a harsh lesson. With anything contract related there are certainly obligations. Unfortunately #mountainsidefitness does not have a grey area or flexibility for #disabledveterans or new moms. My wife and I recently had our first child, moved just inside of there 15 mile limit. I contacted mountainside to cancel our membership due to our inability to visit the club and my injuries sustained from a combat related tour of duty. Despite my numerous c... read more

Casey H.'s profile image
Casey H. 
rating
9 years ago

Mountainside fitness knows what a visit to the gym should be - clean, with great equipment, at a reasonable price. Rumor has it that this location at Chase Field was actually for advertising. If you ever go, you'll notice that the membership is really low. Most of the time the gym is empty with maybe 5-10 people working out at any given time. It's great for members though because you never have trouble finding a machine or weights. The equipment is all in excellent condition and they definitely keep the place really clean. I... read more

Rachael M.'s profile image
Rachael M. 
rating
10 years ago

Before signing a training contract, keep in mind that 6 months is really a seven month contract... They do not tell you that the first payment is a down payment before your 6 month period of payments start... Not the most ethical contract model 

Bre M.'s profile image
Bre M. 
rating
10 years ago

Love that this gym is never crowded. Because it is such a smaller location, you always have access to the machines that you want without an issue. It's always pretty clean and the staff is super friendly. All in all, this gym is a great place to be and I would definitely recommend it (but I do like that it's never busy(; ) 

Deborah T.'s profile image
Deborah T. 
rating
10 years ago

I signed up for a trainer at Mountainside Fitness. I have the best trainer ever! His name is Mark and he gets 5 stars. However, Core Concepts sold me their program by saying that they have a wonderful computer program that you can log your food and your trainer would have access to your meals. All that is true but the computer program doesn't work half the time. As you log your meals it will kick you out and most of the time you have to start all over or it won't let you back in. I've complained with no results. I even conta... read more

Business response:

Hi Deborah, Thank you for your feedback. The company we utilize to do our nutritional programming and food logging (dotFit) has recently been working through numerous updates and additions to their offerings. They are now able to sync with other fitness technologies such as Jawbone, Fit Bit, and My Fitness Pal. They are still working through some of the technical bugs associated with the upgrade which in the short term is negatively affecting their website. My Fitness Pal is a platform you can use to track your calories, nu... read more

Jean L.'s profile image
Jean L. 
rating
10 years ago

This is the best gym on earth. Everyone is helpful. The place is immaculate. Kellie is an awesome trainer Get here soonest! 

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.2 star rating with 370 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is closed now. It will open at 4:30 a.m.