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401 E Jefferson St, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 3:00 p.m. |
Staff is outstanding, gym is always clean and well maintained! Members are all polite, and easy to get along with. I would highly recommend this club to all, Men and Women who are seeking the highest quality of equipment and supportive-professional staff.
Hands down the best gym ever. Great value. Super clean and everyone is very courteous of each other.
Business response:
Hi, Katy. We are pleased to hear that you had a great experience! Thanks for taking the time to share your experience. Thanks, Mountainside Fitness
I will never, I repeat never step foot inside a Mountainside Fitness. I was treated so poorly when trying to cancel during covid. They initially refused to let me do so without going in, well there was no way in hell I was going in. Also the CEO was a complete ass when gyms were shut down. Zero respect for that guy.
Back in March of 2020, I had only used this facility once during a one week pass. I have to say I was very impressed with the cleanliness, equipment condition, and the professional staff. Additionally, I applaud everything Tom Hatten and his staff has done to ensure Arizonans continue to have a safe place to workout and stay healthy. I look forward to becoming a member and utilizing your facilities in the hopeful near future.
Business response:
Thank you for your review Bryan. We are so glad that you plan to join MSF!
Really miss going here. There's a staff member whose name I'm going to misspell, ("Jaminica"?), she has a great smile and is so pleasant to be greeted by or chat with whenever I go. Such a cool location too, always space, never crowded. One negative that is not at all the gym's fault, the D'backs employees are a little pretentious and rude at times. Slamming doors behind them while staring at you as if you're going to try to run in behind them and steal Chase Field. Relax guys. Oh and another negative, the maintenance man go... read more
Great staff and management, they're constantly working hard to comply with social distancing standards!!
Business response:
Thank you for your review. We can't wait to see you back at MSF!
Beautiful gym with friendly staff, very accommodating especially Jamie, the regional manager! Love the amenities and locations!
Business response:
Emily - Thank you for bringing this to our attention. Please reach out to our team at marketing@mountainsidefitness.com so we may arrange a time for us to connect. Our team is focused on turning your experience around and would appreciate the opportunity to do so. We look forward to speaking with you soon.
Gym is always clean and orderly. Same with the restrooms. Staff is always wonderful and super helpful. Great gym with a few minor exceptions. First, a lot of the equipment is older and falling apart. This gym could really use an update. Second, there is some wasted floorspace. They have a cycle room that's never used and could house more useful equipment instead. Otherwise a good gym.
Business response:
Thanks for the 5-star review, Nick!
This gym has so much potential, If they would just update the equipment and add a few more up to date machines. The locations is great and the staff are always very professional. I'm hoping i won't have to change gyms due to the outdated equipment. All the surrounding gyms have more modern more up to date items, so it makes it hard to come in here knowing that.
Business response:
Johnny, We would like to hear more about your recent experience with us. Please send us a direct message so we can further this discussion privately. Thank you!
Mountainside Fitness has a 4.3 star rating with 435 reviews.
Mountainside Fitness is open now. It will close at 9:00 p.m.