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401 E Jefferson St, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 3:00 p.m. |
Really miss going here. There's a staff member whose name I'm going to misspell, ("Jaminica"?), she has a great smile and is so pleasant to be greeted by or chat with whenever I go. Such a cool location too, always space, never crowded. One negative that is not at all the gym's fault, the D'backs employees are a little pretentious and rude at times. Slamming doors behind them while staring at you as if you're going to try to run in behind them and steal Chase Field. Relax guys. Oh and another negative, the maintenance man go... read more
Great staff and management, they're constantly working hard to comply with social distancing standards!!
Business response:
Thank you for your review. We can't wait to see you back at MSF!
Beautiful gym with friendly staff, very accommodating especially Jamie, the regional manager! Love the amenities and locations!
Business response:
Emily - Thank you for bringing this to our attention. Please reach out to our team at marketing@mountainsidefitness.com so we may arrange a time for us to connect. Our team is focused on turning your experience around and would appreciate the opportunity to do so. We look forward to speaking with you soon.
Gym is always clean and orderly. Same with the restrooms. Staff is always wonderful and super helpful. Great gym with a few minor exceptions. First, a lot of the equipment is older and falling apart. This gym could really use an update. Second, there is some wasted floorspace. They have a cycle room that's never used and could house more useful equipment instead. Otherwise a good gym.
Business response:
Thanks for the 5-star review, Nick!
This gym has so much potential, If they would just update the equipment and add a few more up to date machines. The locations is great and the staff are always very professional. I'm hoping i won't have to change gyms due to the outdated equipment. All the surrounding gyms have more modern more up to date items, so it makes it hard to come in here knowing that.
Business response:
Johnny, We would like to hear more about your recent experience with us. Please send us a direct message so we can further this discussion privately. Thank you!
Once again the opener person was not on time. Had to wait 30 minutes today. Employees late most mornings-I have been told their schedule start times are 4:15, never here. 12 of us today waiting for location to open, some left, a few stayed -needed a shower before work, no time fir workout. Wish they would update treadmills too, some days it takes trying 2-3 to get one to work.
Business response:
Hi Kathy. I am so sorry about your experience this morning. I will speak with the manager to make sure that this does not happen again.
Super happy with this location. It's small, clean, and the staff is friendly. The manager, James Jones, has been helpful when I had a question on billing. He's always quick to greet members by name if he sees them walking in. I have never felt pressured sales tactics that you get from other gyms. The only downside to his place - which is also an upside I listed at the beginning - is that it is small and the open floor space for floor exercises and the TRX straps is sometimes too busy for me to get into when I'm at that part ... read more
Business response:
Eliana, Thank you for taking the time to leave us a 4 star review, we really appreciate it! We hope you have a great week
I've been coming here for a few months and I don't mind telling you, I think it's amazing. I kinda don't want to share this gem. It's hardly ever crowded, the staff are personable and respectful, and it's very clean. I wish they'd expand but since it's at the stadium, it's kinda limited. It's great here and I love it.
Business response:
Kenneth, Thank you for taking the time to leave us a 5-star review, we really appreciate it! Have a wonderful weekend :)
This location is great for lunch workouts. Staff is friendly, location is clean, and equipment functions well. Lunch hours are hit and miss for crowds but it has rarely affected me. Other gym goers are friendly and courteous as well. Parking stickers are provided for free and there is plenty of parking available. All in all a good vibe! You all need to open a location in Goodyear!!
Business response:
Thank you Jason! We're happy to have you at Chase Field. And we're still growing..so stay tuned!
Mountainside Fitness has a 4.2 star rating with 370 reviews.
Mountainside Fitness is closed now. It will open at 4:30 a.m.