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Mountainside Fitness

4.2

About this business

Mountainside Fitness​ Chase Field At Mountainside Fitness, we take our reputation as being one of the leading gyms in downtown Phoenix, AZ very seriously. In each of our 18 health and fitness centers, our staff genuinely cares about the experience of our Members. Our downtown Phoenix location is designed for Members who work or live in the area and offers variety of amenities such as group fitness classes, cardio equipment with personal entertainment systems, full service locker rooms with free towel service and more. To... read more

Location details

401 E Jefferson St, Phoenix, AZ, 85004, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 3:00 p.m.
4.2357 reviews
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Emily H.'s profile image
Emily H. 
rating
5 years ago

Beautiful gym with friendly staff, very accommodating especially Jamie, the regional manager! Love the amenities and locations! 

Nick V.'s profile image
Nick V. 
rating
5 years ago

Gym is always clean and orderly. Same with the restrooms. Staff is always wonderful and super helpful. Great gym with a few minor exceptions. First, a lot of the equipment is older and falling apart. This gym could really use an update. Second, there is some wasted floorspace. They have a cycle room that's never used and could house more useful equipment instead. Otherwise a good gym. 

Johnny R.'s profile image
Johnny R. 
rating
5 years ago

This gym has so much potential, If they would just update the equipment and add a few more up to date machines. The locations is great and the staff are always very professional. I'm hoping i won't have to change gyms due to the outdated equipment. All the surrounding gyms have more modern more up to date items, so it makes it hard to come in here knowing that. 

Kathy C.'s profile image
Kathy C. 
rating
5 years ago

Once again the opener person was not on time. Had to wait 30 minutes today. Employees late most mornings-I have been told their schedule start times are 4:15, never here. 12 of us today waiting for location to open, some left, a few stayed -needed a shower before work, no time fir workout. Wish they would update treadmills too, some days it takes trying 2-3 to get one to work. 

Eliana M.'s profile image
Eliana M. 
rating
5 years ago

Super happy with this location. It's small, clean, and the staff is friendly. The manager, James Jones, has been helpful when I had a question on billing. He's always quick to greet members by name if he sees them walking in. I have never felt pressured sales tactics that you get from other gyms. The only downside to his place - which is also an upside I listed at the beginning - is that it is small and the open floor space for floor exercises and the TRX straps is sometimes too busy for me to get into when I'm at that part ... read more

Kenneth H.'s profile image
Kenneth H. 
rating
5 years ago

I've been coming here for a few months and I don't mind telling you, I think it's amazing. I kinda don't want to share this gem. It's hardly ever crowded, the staff are personable and respectful, and it's very clean. I wish they'd expand but since it's at the stadium, it's kinda limited. It's great here and I love it. 

Jason S.'s profile image
Jason S. 
rating
6 years ago

This location is great for lunch workouts. Staff is friendly, location is clean, and equipment functions well. Lunch hours are hit and miss for crowds but it has rarely affected me. Other gym goers are friendly and courteous as well. Parking stickers are provided for free and there is plenty of parking available. All in all a good vibe! You all need to open a location in Goodyear!! 

Charles D.'s profile image
Charles D. 
rating
6 years ago

Worst costumer service ever! I walked in, and wasn't greeted, and They were pushy and didn't ask about my goals. I wanted to get a personal trainer to help me but they were all lazy. They didn't know what they were talking about when it came to Body mass index or anything! I'm never coming back to this place. I've been a member with LA FITNESS now 7 years and I'm glad I didn't make the switch because my trainer here is really knowledgeable, mountainside was just closer to my work, but now I know its worth the drive to my cur... read more

Savio D.'s profile image
Savio D. 
rating
6 years ago

I decided to review a few other comments before I wrote this one and will mention that several people have placed some bad reviews on a somewhat bad billing experience (which from their statements seems more like the customer error by not simply scheduling a meeting with the manager) or issues because they don't understand how the parking system works; it seems more petty and personal than professional and these opinions have been received without actually allowing the management their due diligence. So, let me see if I can ... read more

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.2 star rating with 357 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is open now. It will close at 11:00 p.m.