Mountainside Fitness

Matthew S. 

on Yelp

5 years ago

Disappointed. I stopped in back in June after being debited for monthly fee of around $85. I was a little shocked because gyms had all been closed and I have not been getting billed. I found out the gyms re-opened but I did not receive notice that I was about to get charged nor had been to the gym in months. I stopped in to cancel my membership. I informed the gentleman that I had taken a large pay decrease and my wife was now out of work due to the Covid 19. He told me because I had not stopped in earlier and canceled the m... read more

Laura R. 

on Yelp

6 years ago

SOMEONE DELETED MY REVIEW. INTERESTING. I canceled membership in February 2020 and was advised that would be the last payment. Come June, my card is attempted everyday and declined. I call June 8th, left a message and woman returned call 20 min later. "You don't owe anything I'm not sure why you're seeing that. If it happens to go through let us know and we'll refund it. It might be ABC Financial." So I call ABC, "no not us, call Mountainside." My card is attempted everyday for over 10 days straight so I call back June 18th ... read more

Jeans L. 

on Yelp

6 years ago

I joined last spring. Loved it. Great classes and facilities. I frequented 3 of their gyms. 5 stars. But my review now isn't 5 stars and here is why. COVID hit. That sucks. I get it, things right now are crazy. It must be really challenging to have a gym and reopening during this crisis. I don't want to criticize. Indeed, I haven't gone back. I just wanted to continue to freeze my membership. 4 phone calls where someone would "call me back" and an email that was never responded to. I was transferred to the assistant manager ... read more

Sue M. 

on Yelp

6 years ago

This gym plays their music super loud especially in the cardio area. Hard on the ears. It's impossible to hear your own head phone music or watch the TV. I have make management aware with no change. Just turn the volume down!!!! 

Danielle F. 

on Yelp

6 years ago

This gym just reopened since the Covid-19 pandemic. Myself and husband are both members. We went in today just to see what safety precautions they are taking, of course being excited to get back to the gym. When I asked the staff about the precautions they were taking, they both were staring at me with no masks on and asked us if we were members. My husband replied yes we are members and again we were just here to see what safety precautions were in place. And then they said "we sanitize more often and we moved some of the c... read more

Jeff H. 

on Yelp

6 years ago

Equipment, Layout, Building all adequate. What makes this place 5 Star is the cleanliness and the staff. Joanne, Paige, Joseph and the morning crew are absolutely outstanding people. Always greet you with a smile, have a chat and provide old school customer service. Many of the patrons are friendly and cool as well. Moved out of the area but I endorse this gym. VERY CLEAN, towels never smelled, showers never smelled, always free of scum, toilet area always clean. Jeff Herb 

Matthew P. 

on Yelp

6 years ago

Going to any gym isn't my first choice of things to do; I prefer going outdoors versus gyms. Prior to moving to Arizona, I used to frequent a community center gym which worked out great and was cheap. After moving to Arizona, choosing the right gym was even more important as I had changed careers, and my schedule fluctuated. When I moved to the Phoenix area, I joined LA Fitness because it was close to where I lived, and they had multiple locations across the valley. I left LA Fitness last January, when I purchased a new home... read more

Sheila K. 

on Yelp

6 years ago

I must update as I am no longer able to attend the gym due to the rampant illnesses running through the kids club. What was once a valuable perk, has now become the catalyst to my gym absence. I did ask the manager if it were possible to post a sign simply requesting parents to not bring their children into the daycare if they were obviously sick. They do this at hospitals and other various businesses. He told me he would ask corporate. I also reached out to corporate but I never heard anything back. I did go a couple times ... read more

Tyler J. 

on Yelp

6 years ago

Best gym I have ever been to! I drive the extra 20 minutes to hit this location. All new equipment, nice staff, and always clean. The hours are ideal too. Rush usually happens around 6-7AM. Jillian and Dean at member services were a great help making signup very simple. Tons of perks to Mountainside!