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Mountainside Fitness

4.5

About this business

Location details

15455 W Bell Rd, Surprise, AZ, 85374, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.51,139 reviews
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Ryan H.'s profile image
Ryan H. 
rating
10 years ago

I really like this club. I'm on a 5 Day free trial. When it ends I will purchase a membership. It's clean. Not too busy, and the amenities are nice. (I was recently in a car accident and need to do rehab. So I can write the moderately high membership cost off as a medical expense on my taxes.) 

Betty D.'s profile image
Betty D. 
rating
10 years ago

My son joined this gym on a month to month summer contract. When he tried to cancel the contract in person, he was told he must drive to Scottsdale to cancel in person at that gym. That was not happening, but the gym continued to charge his credit card (which is my credit card). I called this gym 8 times explaining what my son was told, but no one who answered the phone could help and said I must speak to either Angie or Jenny. (No one knew why he was told to drive to Scottsdale, but no one offered a solution). I left a mess... read more

Amy Amanda A.'s profile image
Amy Amanda A. 
rating
10 years ago

I am beyond dissappointed with your birthday party staff! I called last week to get details about the birthday party packages at the Surprise location was quoted a price, asked if I needed to book over the phone because I would like to come look around - was told no, come look around and book when you come in. Went down yesterday to look, facility was understandably closed due to the holiday so I called today to book. The price had gone up by $100. No apologies for someone on the team giving bad information and was told 'wel... read more

Business response:

I am sorry to hear that you had a bad experience with us, and received incorrect information. I would love to host your birthday party and have the opportunity to make your experience a great one. Please feel free to contact me. My name is Angie Pelton and I am the General Manager. 623-889-0374 or angiep@mountainsidefitness.com. I hope to hear from you and would love to show you everything Mountainside Fitness has to offer. 

Ivan N.'s profile image
Ivan N. 
rating
10 years ago

I love this gym people are pretty cool and its got a ball court. I think they could use one more free weight squat machine but they have enough other options. But overall solid place to work on my fitness 

Sarah T.'s profile image
Sarah T. 
rating
10 years ago

I have been going to the Surprise Mountainside Fitness location for several years now, and love it! I enjoy the atmosphere and the staff is always so friendly. They offer a good selection of equipment, and seem to maintain the equipment pretty well. The only "complaint" I have (which is just a personal preference, and not really a complaint), is that I wish they would keep the space by the entrance to the movie room/locker rooms free for stretching/ab workouts/etc. how it used to be - It was nice having that space to wind do... read more

Ana C.'s profile image
Ana C. 
rating
10 years ago

Love this place! Convenient location in Surprise with super friendly staff and really great classes. There's plenty of equipment that are very clean and well maintained. Wouldn't go anywhere else in this area! Plus Mountainside has locations all over the valley and you can go to any of them with your membership. 

April D.'s profile image
April D. 
rating
10 years ago

I love this gym and wouldn't consider going anywhere else if this gym had a different gym manager. I have lost many gym buddies because of the way she handles issues. Angie is fake and insincere not to mention unprofessional. She plants herself out at one of the desks and doesn't help her employees. There will be a line of people trying to check in or needing a drink from the smoothie bar and she doesn't budge, she is too busy talking. I know lots of people including myself who would like to talk to her but she is never in ... read more

Austin P.'s profile image
Austin P. 
rating
10 years ago

Our family enjoys this gym a lot. The equipment is nice and the classes are great. People in childcare take the time to get to know us and our kids. However, $6 for the rock wall is outrageous. 

Shalin C.'s profile image
Shalin C. 
rating
10 years ago

I really like this gym - it has lots of equipment and I never have to wait for machines. I wish they had more classes during the day - Surprise is a retirement community and I think a lot of people would attend mid-day classes. The gym is solid and the staff seem friendly and upbeat. The really awesome thing about Mountainside Fitness is their training staff. My trainer is Yvette and she is AMAZING! First of all she is in impeccable shape and that is always motivating - but secondly she is tough but kind. I usually leave fee... read more

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.5 star rating with 1,139 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is closed now. It will open at 4:30 a.m.