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Mountainside Fitness
- Gyms
- Surprise, AZ
About this business
Location details
15455 W Bell Rd, Surprise, AZ, 85374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Mountain Side is well equipped, clean with a friendly staff with beautiful amenities. Lots of group exercise classes, clean locker rooms. The only thing I'd like to see is more lighter Dumb Bells for women and light lifters . I am a 39 year veteran of the Health and Fitness industry so my opinion does count for something
Business response:
Dave Thank you for taking the time to review Mountainside and to sharing your ideas, we will pass them along to our club management. We are glad to hear you are taking advantage of your membership and we appreciate having you as a member.
I'm a fan of the amenities but I'm not really impressed with the actual gym. The cardio equipment is super dirty and the treadmills need some serious TLC. I was pretty grossed out and there wasn't very many cleaning stations, people are lazy even at the gym. Please add more and more hand sanitizer. Staff was your typical gym staff young and bored, sales person was super nice though which I was happy about I had shopped that gym about 3 times (this time actually getting a pass) and she was the only one that was full disclosur... read more
Business response:
Samantha, thank you for your review. We are committed to providing a clean environment at all our clubs and noting that during peak hours this can be a challenge. With that said, the club has 12 wipe dispensers, 4 hand sanitizer stations + free towel service available, and we do encourage our members to wipe down equipment after use. In addition, we have a full time cleaning crew, as well as staff and management that walk the club, clean and organize. We do get a lot of praise from our current member base on our attent... read more
Joined this place about two weeks ago and loving it. Been going to yoga classes, tried their elliptical & rowing machines then steam sauna. Friendly staff, clean place and offers other classes such as Zumba, cycle, etc. There are free lockers (bring your own lock) big enough for your duffle bag and a yoga mat. Pretty nice gym that hopefully keeps up with good customer service.
Business response:
Thanks Fran! We are happy to have you as a member. Have you tried our Peak Performance class yet? It's a great class with a really great group of instructors and following. You can check out the Faecbook group -https://www.facebook.com/groups/msfpeak/ Let us know if there is anything we can do to make your time at Mountainside Fitness the best it can be. Thanks again
Staff is awesome! Love my trainer! And my daughter loves seeing the girls working in the daycare!
Business response:
Thanks Elizabeth, We appreciate the review as well as you and your family as members!
Really enjoy this gym it is way to busy for me from 5-7:30ish M-F but the other times the gym is great. They have a rock climbing wall which is great seems to be geared toward kids with how easy the route is. I would love to see some harder routes so I can practice my climbing. They also have AMT precore open stride trainer which is a huge win hardly andy gyms carry these. The bathrooms are very nice with the sauna and steam room.
Business response:
Laura, Appreciate you taking the time to review our Surprise location. We will pass along your comments. Thanks so much for being a member.
Love going to MSF!! Workouts are great, the staff is amazing and the facility is clean!!! My personal trainer, Stephen Peters, is such a fantastic person. He is knowledgeable and because I have only one leg, he thinks outside of the box with me at our sessions. He always gives 110% of his time and energy towards me and his other clients
This gym has a little bit of everything: free weights, cables, machines, cardio, classes, daycare & personal training. It's gotten busier, but mostly manageable to get a good workout in still without too much interruption or waiting for equipment. My only complaint is how often cardio machines aren't in use, some have a sign notifying us, often though, they don't. Just this morning the 3rd treadmill I tried finally worked, after me, a woman tried 4 treadmills before finding one that worked. It'd be nice if that wasn't such a... read more
The equipment is never out of order and modern. The locker rooms are organized and very clean. The staff is very friendly and you can tell that they take pride in their jobs. My kids love the childcare and I trust that they are looked after very well. It's just a great place to workout!
Business response:
Thanks Willy, we appreciate the time taken to write this review and you as a member. Please let us know if there is ever anything we can do to make your time at Mountainside Fitness the best it can be!
Gym is nice and isn't very busy during the week day which I love because there is nothing worse than waiting for equipment. All the machines are newer and the staff is super helpful. I used to belong to LA fitness and the best choice I made was switching to Mountainside!
Business response:
Alyssa, thank you for sharing your experience with us, We will be reaching out to our management team to assure this does not happen again. We truly appreciate you as a member and want to make sure your experience with Mountainside Fitness is the best it can be.
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.5 star rating with 1,199 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 11:00 p.m.