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Mutual of Omaha Mortgage

4.9

About this business

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.92,835 reviews
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Kim F.'s profile image
Kim F. 

Verified by Mutual of Omaha Mortgage

11 months ago

Kenneth kept us informed every step of the way and answered every question we had no matter how small. 

Business response:

I'm so glad to hear that you had a positive experience with me at Mutual of Omaha Mortgage. Keeping clients informed and answering all of their questions, regardless of size, is a priority for me. It's satisfying to know that my efforts are appreciated. Thank you for the perfect rating and your kind review, Kim. It was a pleasure helping you. 

Linda L. B.'s profile image
Linda L. B. 

Verified by Mutual of Omaha Mortgage

11 months ago

Quick responsesd to emails and phone calls. Patience in answering questions and concerns. 

Business response:

I'm thrilled to hear that you had such a good experience with me, Linda. Your 5-star rating means a lot. I'm here to make the mortgage process as smooth and straightforward as possible, so I'm glad I could provide quick responses and patiently answer your questions. Don't hesitate to reach out if you need anything else. 

Jennifer R.'s profile image
Jennifer R. 

Verified by Mutual of Omaha Mortgage

11 months ago

Exceptional Service from Andre Sturkey – The Best Mortgage Loan Specialist! Working with Andre Sturkey as my Mortgage Loan Specialist was an absolute pleasure and a true blessing. From start to finish, Andre demonstrated outstanding communication skills, ensuring that we was informed and comfortable every step of the way. His deep knowledge of the mortgage process and his ability to simplify complex concepts made an otherwise daunting journey feel manageable and even exciting. What truly sets Andre apart is his patience. No ... read more

Business response:

Hi Jennifer! I'm thrilled to hear that you had a positive experience working with me! It was a pleasure guiding you through the mortgage process, and I'm glad I could make it feel manageable and exciting for you. I strive to simplify complex concepts and ensure that my clients feel comfortable and informed every step of the way. Your kind words and recommendation mean a lot to me. It's feedback like yours that motivates me to continue providing the best possible service to my clients. I'm glad I could help turn a potential... read more

Pamela D. G.'s profile image
Pamela D. G. 

Verified by Mutual of Omaha Mortgage

11 months ago

Mathew was available when i had questions . He made it easy to maneuver through all the contract . 

Business response:

I'm thrilled to hear that you found our process easy to navigate, Pamela. Your positive feedback means a lot to me and everyone here at Mutual of Omaha Mortgage. We strive to be available and supportive for our valued customers. Please don't hesitate to reach out if you have any more questions in the future. Thank you for your five-star review! 

Sabrina Lynn H.'s profile image
Sabrina Lynn H. 

Verified by Mutual of Omaha Mortgage

11 months ago

Andre was excellent at answering any questions I had and was very personable. 

Business response:

Thank you very much, Sabrina, for your kind words and the 5-star rating. I'm glad to hear you had a positive experience. I try to be as helpful and personable as possible, and it's great to know that I was able to answer your questions. If you have any other inquiries in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage. 

Edward V.'s profile image
Edward V. 

Verified by Mutual of Omaha Mortgage

11 months ago

Mark's dedication and professionalism exceeded our expectations throughout the entire refinance process. He not only kept us informed but also made us feel valued as clients. His deep understanding of mortgage-lending and ability to address every question with clarity made this experience stress-free. We’re truly grateful to Mutual of Omaha and their team! 

Business response:

Edward, I am thrilled to hear your positive feedback! It was a pleasure to guide you through the refinance process and I am glad to know you found the experience stress-free. I strive to make each client feel valued and keep them informed, so your words mean a lot. Thank you for putting your trust in me and Mutual of Omaha Mortgage. Remember, should you have any further questions or needs in the future, don't hesitate to reach out. Appreciate the 5-star review! - Mark Fischer 

Michael E. Gajewski I.'s profile image
Michael E. Gajewski I. 

Verified by Mutual of Omaha Mortgage

11 months ago

Kenny was amazing from start to finish. He understood and worked with all the issues I presented to him throughout the process. And if there were any issues on three other side he gave me all the information and presented me with options. Over all, Kenny is a great person to do business with, he's not just about the sell, he really seems to care about the people he's working with. 

Business response:

Michael, I'm thrilled to hear that you had a positive experience working with me. Your feedback is greatly appreciated! I strive to provide the best service possible, and it's always rewarding to hear when I've achieved that. I enjoyed working with you and helping you navigate through the process. Should you or anyone you know need assistance in the future, don't hesitate to reach out. Thanks again for the kind words and the 5-star review. - Kenneth Alban, Mutual of Omaha Mortgage. 

Dennis E. M.'s profile image
Dennis E. M. 

Verified by Mutual of Omaha Mortgage

11 months ago

Michael made a real bad situaton as good as it could be 

Business response:

I'm pleased to hear that I was able to help turn a difficult situation around, Dennis. It's my number one priority to ensure my clients have the best possible experience, even under challenging circumstances. Your feedback means a lot to me, and I'm glad to have had the opportunity to assist you. I'm always here if you need anything else. Thank you for choosing Mutual of Omaha Mortgage and for the 5-star review. -Michael Krach 

Grover A. C.'s profile image
Grover A. C. 

Verified by Mutual of Omaha Mortgage

11 months ago

Great people to work with. I did everything online with esse and I am 74 years old so it worked for me. Thank you! 

Business response:

I'm thrilled to hear that you had a positive experience working with us online, Grover! Your feedback means a lot to us at Mutual of Omaha Mortgage. It's great to know that our efforts are working for customers of all ages. If you ever need assistance again in the future, don't hesitate to reach out. Thank you for your 5-star review! - Jason Mueller 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 2,835 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.